Client Relations Specialist - Bilingual

Client Relations Specialist - Bilingual Maxim Healthcare is seeking a compassionate and detail-oriented Client Relations Specialist to work with clients, patients, and caregivers through the Employer of Record program. The Client Relations Specialist will monitor program participants' ability to manage their care and provide exceptional customer service. Why You'll Love This Role: Competitive Pay & Weekly Paychecks: Reliable compensation you can count on Comprehensive Benefits: Health, dental, vision, and life insurance Retirement Planning: 401(k) savings plan with company matching Employee Discounts: Access to hundreds of nationwide vendor discounts Recognition & Rewards: Be celebrated through our awards and recognition programs Career Advancement: Opportunities to grow within a supportive organization Training & Mentorship: Benefit from structured onboarding and ongoing development Key Responsibilities: Maintain confidentiality of program participants Complete consumer admissions/intakes as directed Ensure client services are authorized and communicated to clients and caregivers Manage referrals and maintain communication with clients and Case Managers Provide timely updates to Case Managers and internal teams Assist with time reporting issues and operational support Notify leadership and payor sources of concerns, including fraud or misuse Complete quarterly customer service calls and attend service planning meetings Maintain accurate consumer records Support Field Support Team with onboarding and compliance tracking Qualifications: High school diploma or equivalent required; some college coursework preferred Must meet all federal, state, and local requirements Energetic, self-motivated, and adaptable in a dynamic environment Strong organizational, planning, and problem-solving skills Excellent verbal and written communication skills Proficiency in Microsoft Office Suite (Word, Excel, Teams) Spanish language proficiency preferred English and Spanish language proficiency required Be the Voice of Care and Connection If you're ready to make a meaningful impact by supporting clients and caregivers with empathy and precision, we'd love to hear from you. Apply today and join a team that values your dedication and bilingual skills. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Pursuant to the San Francisco Fair Chance Initiative, Maxim Healthcare will consider for employment qualified applicants with arrest and conviction records.