Employee Benefits Account Manager
Brown & Brown, Phoenix, AZ, United States
Employee Benefits Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Phoenix, AZ! The Account Manager is primarily responsible for open enrollment coordination and day to day servicing. Account Managers work closely with Account Executives and Producers to ensure that client expectations are met while adhering to the service model. How You Will Contribute: Serve as the primary service contact for clients and coordinate with necessary parties. Build and maintain strong broker and client relationships. Manage daily operations and tasks for assigned accounts. Meet all required licensing and enrollment timeline requirements. Coordinate with vendors and carriers to support enrollment processes and resolve issues. Address client billing, claims, eligibility, and compliance matters (COBRA, HIPAA, FMLA, ERISA, etc.). Support benefit plan renewals, changes, new plans, and new lines of coverage. Assist with client meetings, enrollment sessions, communication events, and benefit/wellness fairs. Maintain accurate client data and documentation within agency management systems. Produce communication materials and respond to all emails within 24 hours. Uphold agency guidelines, promote teamwork, and stay current on industry trends and products. Perform additional duties as assigned. Licenses & Certifications: AZ Life and Health License. Skills & Experience to be Successful: Four-year college degree preferred. 3+ years experience in employee benefits industry. Proficient in Microsoft Office programs. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world's largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammatesnot employees, and leadersnot managers. Everything we do is about the greater "WE"never "me." While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared missionalways doing what is best for our customers.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Phoenix, AZ! The Account Manager is primarily responsible for open enrollment coordination and day to day servicing. Account Managers work closely with Account Executives and Producers to ensure that client expectations are met while adhering to the service model. How You Will Contribute: Serve as the primary service contact for clients and coordinate with necessary parties. Build and maintain strong broker and client relationships. Manage daily operations and tasks for assigned accounts. Meet all required licensing and enrollment timeline requirements. Coordinate with vendors and carriers to support enrollment processes and resolve issues. Address client billing, claims, eligibility, and compliance matters (COBRA, HIPAA, FMLA, ERISA, etc.). Support benefit plan renewals, changes, new plans, and new lines of coverage. Assist with client meetings, enrollment sessions, communication events, and benefit/wellness fairs. Maintain accurate client data and documentation within agency management systems. Produce communication materials and respond to all emails within 24 hours. Uphold agency guidelines, promote teamwork, and stay current on industry trends and products. Perform additional duties as assigned. Licenses & Certifications: AZ Life and Health License. Skills & Experience to be Successful: Four-year college degree preferred. 3+ years experience in employee benefits industry. Proficient in Microsoft Office programs. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world's largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammatesnot employees, and leadersnot managers. Everything we do is about the greater "WE"never "me." While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared missionalways doing what is best for our customers.