Evening Assistant Operations Director
Chick-fil-A, Charlotte, NC, United States
Evening Assistant Operations Director
Chick-fil-A Arboretum is seeking an experienced and motivated Evening Assistant Operations Director to lead our night-shift operations. This high-impact leadership role oversees all aspects of evening performance, ensuring operational excellence, outstanding guest experience, and a thriving team culture. The Evening Assistant Operations Director plays a critical role in driving accountability, developing leaders, and maintaining high standards during our busiest and most demanding dayparts. Key responsibilities include: Lead and oversee all evening and night-shift restaurant operations Ensure the restaurant is clean, efficient, and guest-ready throughout the shift Drive accountability through daily checklists, food safety audits, and operational walk-throughs Maintain high standards of guest experience through accuracy, friendliness, and speed of service Communicate and act on training and development needs for evening team members Promote a fun, safe, and positive work environment that inspires teamwork and ownership Partner with the Operator, General Manager, Directors to address staffing needs and employee relations Schedule and availability requirements include: Availability to work a flexible schedule Required to close at least two nights per week Required to work until 10pm at least two nights per week Qualifications include: Basic understanding of kitchen operations Demonstrated success managing teams in a fast-paced environment Strong communication, coaching, and organizational skills Passion for Chick-fil-A's values and culture Management experience Why join us: Opportunity to lead a high-impact evening operation Strong leadership support and collaboration Culture focused on hospitality, growth, and ownership Meaningful role shaping guest experience and team development Work schedule: Night shift Benefits include: Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) 401(k) matching Employee discount Paid training
Chick-fil-A Arboretum is seeking an experienced and motivated Evening Assistant Operations Director to lead our night-shift operations. This high-impact leadership role oversees all aspects of evening performance, ensuring operational excellence, outstanding guest experience, and a thriving team culture. The Evening Assistant Operations Director plays a critical role in driving accountability, developing leaders, and maintaining high standards during our busiest and most demanding dayparts. Key responsibilities include: Lead and oversee all evening and night-shift restaurant operations Ensure the restaurant is clean, efficient, and guest-ready throughout the shift Drive accountability through daily checklists, food safety audits, and operational walk-throughs Maintain high standards of guest experience through accuracy, friendliness, and speed of service Communicate and act on training and development needs for evening team members Promote a fun, safe, and positive work environment that inspires teamwork and ownership Partner with the Operator, General Manager, Directors to address staffing needs and employee relations Schedule and availability requirements include: Availability to work a flexible schedule Required to close at least two nights per week Required to work until 10pm at least two nights per week Qualifications include: Basic understanding of kitchen operations Demonstrated success managing teams in a fast-paced environment Strong communication, coaching, and organizational skills Passion for Chick-fil-A's values and culture Management experience Why join us: Opportunity to lead a high-impact evening operation Strong leadership support and collaboration Culture focused on hospitality, growth, and ownership Meaningful role shaping guest experience and team development Work schedule: Night shift Benefits include: Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) 401(k) matching Employee discount Paid training