Community Banker
First Interstate Bank, Denver, CO, United States
Community Banker
The Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for maintaining client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. Essential Duties And Responsibilities: Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions. Opens and maintains a variety of products, including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer and small business credit cards. Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions. Processes new consumer loan requests; may also engage in conversations or process new small business loan requests. Identifies referral opportunities to other lines of businessincluding, but not limited to, Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Managementand consistently utilizes 360 View to document referrals and other client activity. Builds client relationships through outbound outreach and proactive engagement. Performs Teller duties as needed, conducting financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin. Completes work accurately with minimal errors. Participates in volunteer activities and financial education efforts. Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures related to assigned job functions; knowledge may be gained through coursework and on-the-job training. Qualifications: Demonstrates strong attention to detail and the ability to follow verbal and written instructions. Maintains confidentiality at all times. Uses tact and diplomacy effectively when interacting with clients and coworkers. Possesses working knowledge of personal computers, Microsoft programs, and strong 10-key skills. Maintains working knowledge of digital platforms, CRM systems, and emerging technologies. Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small-group situations to clients and other employees of the organization. Able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Able to compute rates and percentages and draw and interpret bar graphs. Able to apply common-sense understanding to carry out detailed but uncomplicated written or oral instructions. Able to solve problems involving a few concrete variables in standardized situations. Demonstrates timely completion of work and adjusts to work demands to meet expected deadlines. Produces complete and accurate work, displaying pride and professionalism in all tasks. Takes personal initiative and serves as a positive example for others to emulate. Demonstrates strong conversational ability with clients to understand their needs and originates all types of personal loans. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Employment is contingent upon meeting these requirements, including acceptable background investigation results. Education And/Or Experience: High School Diploma or General Education Degree (GED) required 1-3 years banking or related experience required Physical Demands And Working Environment: Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Lifting - Occasionally (up to 25 lbs) Sitting - Frequently Overtime - Subject to business need Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required Compensation & Benefits: We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $23.61 to $35.42 per hour in CO and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. Please note this information is provided for those hired in Colorado and Washington only, and this role is open to candidates outside of Colorado and Washington with compensation that aligns with your location. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at careers@fib.com.
The Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for maintaining client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. Essential Duties And Responsibilities: Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions. Opens and maintains a variety of products, including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer and small business credit cards. Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions. Processes new consumer loan requests; may also engage in conversations or process new small business loan requests. Identifies referral opportunities to other lines of businessincluding, but not limited to, Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Managementand consistently utilizes 360 View to document referrals and other client activity. Builds client relationships through outbound outreach and proactive engagement. Performs Teller duties as needed, conducting financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin. Completes work accurately with minimal errors. Participates in volunteer activities and financial education efforts. Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures related to assigned job functions; knowledge may be gained through coursework and on-the-job training. Qualifications: Demonstrates strong attention to detail and the ability to follow verbal and written instructions. Maintains confidentiality at all times. Uses tact and diplomacy effectively when interacting with clients and coworkers. Possesses working knowledge of personal computers, Microsoft programs, and strong 10-key skills. Maintains working knowledge of digital platforms, CRM systems, and emerging technologies. Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small-group situations to clients and other employees of the organization. Able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Able to compute rates and percentages and draw and interpret bar graphs. Able to apply common-sense understanding to carry out detailed but uncomplicated written or oral instructions. Able to solve problems involving a few concrete variables in standardized situations. Demonstrates timely completion of work and adjusts to work demands to meet expected deadlines. Produces complete and accurate work, displaying pride and professionalism in all tasks. Takes personal initiative and serves as a positive example for others to emulate. Demonstrates strong conversational ability with clients to understand their needs and originates all types of personal loans. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Employment is contingent upon meeting these requirements, including acceptable background investigation results. Education And/Or Experience: High School Diploma or General Education Degree (GED) required 1-3 years banking or related experience required Physical Demands And Working Environment: Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Lifting - Occasionally (up to 25 lbs) Sitting - Frequently Overtime - Subject to business need Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required Compensation & Benefits: We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $23.61 to $35.42 per hour in CO and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. Please note this information is provided for those hired in Colorado and Washington only, and this role is open to candidates outside of Colorado and Washington with compensation that aligns with your location. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at careers@fib.com.