Director, Event Technology II - Hyatt Regency Miami, FL
Conference Systems Inc, Miami, FL, United States
Director, Event Technology II - Hyatt Regency Miami, FL
The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues. Key Job Responsibilities Financial Management and Reporting Operations Management Sales Management Customer Service Technical Ability People Development Job Qualifications Bachelor's degree is preferred or equivalent experience. 3+ years of audio-visual experience. 2+ years of operations/supervisory experience. 3+ years of customer service or hospitality experience is preferred. Sales experience is a plus. Working knowledge of audio-visual equipment in a live show environment. Proficiency with the use of computer hardware. Proficiency with computer software and programs, including the Internet and Microsoft Office. Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies Deliver World Class Service Hospitality Do The Right Thing Courage Drive Results Optimizes & Aligns Work See The Big Picture Strategic Mindset Value People Organizational Savvy Values Diversity Develops Talent Physical Requirements General Physical Activities Lifting Requirements Carrying Requirements Auditory/Visual Requirements Pushing/Pulling Requirements Work Environment Hotel
The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues. Key Job Responsibilities Financial Management and Reporting Operations Management Sales Management Customer Service Technical Ability People Development Job Qualifications Bachelor's degree is preferred or equivalent experience. 3+ years of audio-visual experience. 2+ years of operations/supervisory experience. 3+ years of customer service or hospitality experience is preferred. Sales experience is a plus. Working knowledge of audio-visual equipment in a live show environment. Proficiency with the use of computer hardware. Proficiency with computer software and programs, including the Internet and Microsoft Office. Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies Deliver World Class Service Hospitality Do The Right Thing Courage Drive Results Optimizes & Aligns Work See The Big Picture Strategic Mindset Value People Organizational Savvy Values Diversity Develops Talent Physical Requirements General Physical Activities Lifting Requirements Carrying Requirements Auditory/Visual Requirements Pushing/Pulling Requirements Work Environment Hotel