User Research Moderator
Insight Global, New York, NY, United States
Required Skills & Experience
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
Education: B.S./B.A. or M.S./M.A. in Engineering, Physics, Computer Science, Human Factors, Psychology, or related STEM fields. Experience: Prior experience with usability studies, or hardware/software troubleshooting Travel: Willingness to travel locally around NYC and surrounding boroughs Job Description Insight Global is hiring User Study Moderators to support a consumer electronic and life science research initiative. In this role, you’ll collaborate with cross‑functional teams to execute data collection activities and deliver high‑quality research experiences for participants. Location: NYC and the New York Metropolitan Area Schedule: 5 days per week, day shifts between Monday–Sunday Project Duration: April – Sept, with potential for additional extensions What You’ll Do As a User Research Moderator, you’ll play a hands‑on role in day‑to‑day research operations by demonstrating prototype devices to consumers across NYC and the surrounding boroughs. xywuqvp This role requires traveling to 5–6 locations per day with fellow team members to train and support study participants. Additional tasks include: -Operating, maintaining, and troubleshooting prototype hardware and technical equipment used for data collection -Real‑time technical support to participants by troubleshooting prototype devices and clearly guiding users through technical challenges -Identifying and resolving study execution issues in real time and implementing corrective solutions as needed -Supporting research teams to ensure participants are well equipped to work with prototypes individually and data is collected accurately
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
Education: B.S./B.A. or M.S./M.A. in Engineering, Physics, Computer Science, Human Factors, Psychology, or related STEM fields. Experience: Prior experience with usability studies, or hardware/software troubleshooting Travel: Willingness to travel locally around NYC and surrounding boroughs Job Description Insight Global is hiring User Study Moderators to support a consumer electronic and life science research initiative. In this role, you’ll collaborate with cross‑functional teams to execute data collection activities and deliver high‑quality research experiences for participants. Location: NYC and the New York Metropolitan Area Schedule: 5 days per week, day shifts between Monday–Sunday Project Duration: April – Sept, with potential for additional extensions What You’ll Do As a User Research Moderator, you’ll play a hands‑on role in day‑to‑day research operations by demonstrating prototype devices to consumers across NYC and the surrounding boroughs. xywuqvp This role requires traveling to 5–6 locations per day with fellow team members to train and support study participants. Additional tasks include: -Operating, maintaining, and troubleshooting prototype hardware and technical equipment used for data collection -Real‑time technical support to participants by troubleshooting prototype devices and clearly guiding users through technical challenges -Identifying and resolving study execution issues in real time and implementing corrective solutions as needed -Supporting research teams to ensure participants are well equipped to work with prototypes individually and data is collected accurately