Senior UX Designer
NHS Ayrshire & Arran, Location, WV, United States
In June 2025, the Cabinet Secretary for Health and Social Care introduced two key frameworks: the Population Health Framework and the Service Renewal Framework (SRF). The SRF sets out an ambitious vision to drive innovation and enable more integrated delivery across Scotland’s health and care services. As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) will come together to form a new organisation:
Public Services Delivery Scotland
in April 2026. The new organisation will play a pivotal role in supporting the renewal and long‑term sustainability of health and care services across Scotland.
Flexible Location NES is a remote‑friendly employer with staff based throughout Scotland. We support office‑based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.
Work Pattern Fixed Term, Full Time, 37 hours per week. As from 1/4/26, the Agenda for Change full‑time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro‑rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
Fixed‑term or Secondment until March 31st 2027 For NHS applicants, an NHS secondment will be offered in the first instance. For non‑NHS applicants, a fixed‑term or secondment would be considered. You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Who We Are NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
Our Technology We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern cloud‑based technology we deliver sustainable products and services for the future.
The Opportunity We are looking for a Senior UX Designer to join our talented and growing team to work on some of the most complex but rewarding challenges in health and social care. Working within the User‑Centred Design team within NES Technology Service you will have the opportunity to work within a multi‑disciplinary team on products from discovery to delivery. With a strong track record in professional‑facing applications, this is an exciting moment to join us as our portfolio now includes public‑facing products which could grow to truly national scale.
Do you enjoy the design of interfaces for accessible, mobile‑enabled websites and applications?
Do you enjoy working at pace and being adaptive to an ever‑changing environment?
Do you want to play a key role in growing a user‑centred approach to the design and delivery of public‑facing digital services used across Scotland?
Do you know how to collaborate well with other designers, business analysts, developers and service owners?
Do you enjoy understanding and visualising complex problems?
What We Love To See
Extensive experience as a UX designer developing websites, and/or software applications and mobile apps
A clear understanding of UX design techniques and user interface principles
Experience of using and contributing to a design system
Ability to confidently lead and facilitate workshops, usability studies, reviews and presentations
Highly experienced in collaborating with multi‑disciplinary teams, communicating design outputs in a clear, meaningful and actionable manner
Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Benefits Which Matter
Life‑work balance – with opportunities for flexible working and hybrid working
Generous NHS pension scheme
Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
Annual Leave – 27 Days increasing in line with service plus 8 days public holiday
NHS discounts and more
Diversity and Inclusion Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work. We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome. It’s not essential to be in a UX design role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work. If you are considering applying and feel it would be helpful to discuss this initially, please contact colin.sanders@nhs.scot.
Next Steps
NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application.
All applicants who are shortlisted for interview will be contacted by e‑mail. In person OR online interviews Online interviews including a presentation will take place between 22nd – 27th March 2026. For further information please refer to the Job Information Pack below. Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face‑to‑face pre‑employment checks. If you require any adjustments to support this, please let us know.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.
As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre‑settled status. To find out more about these routes of permission, please refer to the GOV.UK website. For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot
#J-18808-Ljbffr
Public Services Delivery Scotland
in April 2026. The new organisation will play a pivotal role in supporting the renewal and long‑term sustainability of health and care services across Scotland.
Flexible Location NES is a remote‑friendly employer with staff based throughout Scotland. We support office‑based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.
Work Pattern Fixed Term, Full Time, 37 hours per week. As from 1/4/26, the Agenda for Change full‑time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro‑rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
Fixed‑term or Secondment until March 31st 2027 For NHS applicants, an NHS secondment will be offered in the first instance. For non‑NHS applicants, a fixed‑term or secondment would be considered. You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Who We Are NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
Our Technology We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern cloud‑based technology we deliver sustainable products and services for the future.
The Opportunity We are looking for a Senior UX Designer to join our talented and growing team to work on some of the most complex but rewarding challenges in health and social care. Working within the User‑Centred Design team within NES Technology Service you will have the opportunity to work within a multi‑disciplinary team on products from discovery to delivery. With a strong track record in professional‑facing applications, this is an exciting moment to join us as our portfolio now includes public‑facing products which could grow to truly national scale.
Do you enjoy the design of interfaces for accessible, mobile‑enabled websites and applications?
Do you enjoy working at pace and being adaptive to an ever‑changing environment?
Do you want to play a key role in growing a user‑centred approach to the design and delivery of public‑facing digital services used across Scotland?
Do you know how to collaborate well with other designers, business analysts, developers and service owners?
Do you enjoy understanding and visualising complex problems?
What We Love To See
Extensive experience as a UX designer developing websites, and/or software applications and mobile apps
A clear understanding of UX design techniques and user interface principles
Experience of using and contributing to a design system
Ability to confidently lead and facilitate workshops, usability studies, reviews and presentations
Highly experienced in collaborating with multi‑disciplinary teams, communicating design outputs in a clear, meaningful and actionable manner
Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Benefits Which Matter
Life‑work balance – with opportunities for flexible working and hybrid working
Generous NHS pension scheme
Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
Annual Leave – 27 Days increasing in line with service plus 8 days public holiday
NHS discounts and more
Diversity and Inclusion Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work. We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome. It’s not essential to be in a UX design role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work. If you are considering applying and feel it would be helpful to discuss this initially, please contact colin.sanders@nhs.scot.
Next Steps
NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application.
All applicants who are shortlisted for interview will be contacted by e‑mail. In person OR online interviews Online interviews including a presentation will take place between 22nd – 27th March 2026. For further information please refer to the Job Information Pack below. Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face‑to‑face pre‑employment checks. If you require any adjustments to support this, please let us know.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.
As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre‑settled status. To find out more about these routes of permission, please refer to the GOV.UK website. For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot
#J-18808-Ljbffr