Debt-Help Client Success & Retention Specialist

A financial services company based in Austin, Texas is seeking a Retention Specialist for its Customer Success Team. This role focuses on providing support to clients facing financial hardship, educating them on options for debt resolution. Responsibilities include empathetic client interaction, using a CRM system to track progress, and meeting retention goals. Ideal candidates have experience in retention or sales and possess strong communication skills. A high school diploma is mandatory, while higher education is preferred. Competitive pay rates between $19 to $20 per hour and additional employee benefits are also included. #J-18808-Ljbffr