Strategic IT Technical Writer | AI & Documentation Pro
Motion Recruitment, Charlotte, NC, United States
Outstanding contract opportunity! A well-known Financial Services Company is looking for a Technical Writer in Charlotte, NC or Minneapolis MN (hybrid).
For this role, we are seeking a highly skilled Technical Writer with strong IT knowledge and ideally, AI experience. This is a highly collaborative team and to be successful in this role, you should be able to work with business and technology teams to deliver clear documentation.
Contract Duration: 12+ Months
Required Skills & Experience
Technical writing experience in IT domain Authored 100+ high-impact articles through effective collaboration with product teams and software developers. Optimized 200+ underperforming articles, significantly increasing user engagement metrics, and reducing support queries. Detail-oriented, strong communication, professional questioning Able to multitask, set priorities, work independently Proficiency in MS Excel, Word, Copilot, process mapping, version control Collaborative mindset Detail-oriented, strong communication, professional questioning
Desired Skills & Experience
Familiarity with upskilling/reskilling documentation Knowledge of regulatory requirements Confluence/SharePoint experience AI proficiency (bonus)
What You Will Be Doing
Develop IT system documentation for diverse audiences. Collaborate with SMEs and cross-functional teams. Identify documentation gaps and proactively address them. Create process maps and workflow visualizations. Implement version control, maintain consistency across multiple projects.
Posted By:
Anthony DAurizio
#J-18808-Ljbffr
For this role, we are seeking a highly skilled Technical Writer with strong IT knowledge and ideally, AI experience. This is a highly collaborative team and to be successful in this role, you should be able to work with business and technology teams to deliver clear documentation.
Contract Duration: 12+ Months
Required Skills & Experience
Technical writing experience in IT domain Authored 100+ high-impact articles through effective collaboration with product teams and software developers. Optimized 200+ underperforming articles, significantly increasing user engagement metrics, and reducing support queries. Detail-oriented, strong communication, professional questioning Able to multitask, set priorities, work independently Proficiency in MS Excel, Word, Copilot, process mapping, version control Collaborative mindset Detail-oriented, strong communication, professional questioning
Desired Skills & Experience
Familiarity with upskilling/reskilling documentation Knowledge of regulatory requirements Confluence/SharePoint experience AI proficiency (bonus)
What You Will Be Doing
Develop IT system documentation for diverse audiences. Collaborate with SMEs and cross-functional teams. Identify documentation gaps and proactively address them. Create process maps and workflow visualizations. Implement version control, maintain consistency across multiple projects.
Posted By:
Anthony DAurizio
#J-18808-Ljbffr