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Senior SaaS Product Support Manager (Remote)

Relativity, New York, NY, United States


A leading technology firm is looking for a Product Support Manager to oversee the response to customer incidents and ensure team performance. This role requires a strong technical background in SaaS products, with at least three years of experience in a technical support environment. The manager will be responsible for coaching team members, collaborating with different departments, and monitoring service levels. The expected salary range is between $93,000 and $140,000, emphasizing a commitment to fair compensation and upward growth potential. #J-18808-Ljbffr