Genesys Cloud CX CCaaS Practice Director

A leading digital product consultancy in Canada is seeking a CCaaS Practice Leader to drive growth in Genesys Cloud CX services. The role involves managing P&L responsibilities, overseeing client engagements, and developing innovative solution strategies. Ideal candidates will have extensive experience in contact center technology and strong leadership skills to influence executive clients. Compensation ranges from CA$190K - CA$218K. This position offers a hybrid working model and supports a culture of diversity and inclusion. #J-18808-Ljbffr