Assistant Property Manager
Y-Axis, Charlotte, NC, United States
Assistant Property Manager at Mission Rock Residential LLC
Charlotte, North Carolina, United States - Full Time
Start Date: Immediate
Posted On: 13 Jan 26
Experience: 2 year(s) or above
Remote Job: Yes
Telecommute: Yes
Sponsor Visa: No
Skills
Customer Service
Communication Skills
Organizational Skills
Time Management
Attention to Detail
Team Leadership
Problem Solving
Marketing
Relationship Building
Fair Housing Knowledge
Microsoft Suite
Property Management
Engagement
Collaboration
Quality Control
Community Outreach
Description As the Assistant Property Manager, you’ll be at the heart of the action, solving residential operational needs and fostering great relationships. You’ll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more. Our commitment to an inclusive workplace drives innovation and strengthens our team. We prioritize our values—integrity, accountability, respect, relationships, inclusivity, vision, and empathy—through training, support, and career pathing to positively impact residents and team members.
Benefits
13 paid holidays, including a Personal Wellness Day & Volunteer Day
Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more
Housing discount opportunity
401(k) with company match
Medical, Dental, and Vision insurance plans
Employer-sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
Sick time accrual amounts and policies vary by state; check with your hiring manager for specific requirements
Responsibilities
Manage payables and collections with attention to detail, quality control, and consistency
Provide exceptional service to residents related to their renting experience, including leases, maintenance, engagement, and queries
Assist with marketing efforts to attract and retain residents, such as community events and outreach
Engage with the team, embodying Mission Rock’s culture and collaborating with Property Manager and teammates onsite, regionally, and with corporate support
Maintain meaningful and effective communication (emails, phone calls, social media, in-person conversations) that adheres to Mission Rock’s expectations
Lease and pre-lease apartment homes, ensuring compliance with lease requirements and administrative standards, including guided tours of the community in diverse weather conditions
Preserve pride within the work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, and helping around the community
Requirements
Strong ability and desire to work within and lead a team
Excellent customer service and communication skills, with a willingness to go the extra mile to develop rapport with residents and team members
Strong organizational and time-management skills, with meticulous attention to detail
Enthusiasm for empathy, collaboration, and engagement with others
Desire to improve the lives of those around you with a solution-oriented approach
2-3 years of customer service or sales experience
Adherence to Fair Housing best practices
Advanced computer skills, including familiarity with Microsoft Suite
Property Management skills/experience
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Start Date: Immediate
Posted On: 13 Jan 26
Experience: 2 year(s) or above
Remote Job: Yes
Telecommute: Yes
Sponsor Visa: No
Skills
Customer Service
Communication Skills
Organizational Skills
Time Management
Attention to Detail
Team Leadership
Problem Solving
Marketing
Relationship Building
Fair Housing Knowledge
Microsoft Suite
Property Management
Engagement
Collaboration
Quality Control
Community Outreach
Description As the Assistant Property Manager, you’ll be at the heart of the action, solving residential operational needs and fostering great relationships. You’ll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more. Our commitment to an inclusive workplace drives innovation and strengthens our team. We prioritize our values—integrity, accountability, respect, relationships, inclusivity, vision, and empathy—through training, support, and career pathing to positively impact residents and team members.
Benefits
13 paid holidays, including a Personal Wellness Day & Volunteer Day
Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more
Housing discount opportunity
401(k) with company match
Medical, Dental, and Vision insurance plans
Employer-sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
Sick time accrual amounts and policies vary by state; check with your hiring manager for specific requirements
Responsibilities
Manage payables and collections with attention to detail, quality control, and consistency
Provide exceptional service to residents related to their renting experience, including leases, maintenance, engagement, and queries
Assist with marketing efforts to attract and retain residents, such as community events and outreach
Engage with the team, embodying Mission Rock’s culture and collaborating with Property Manager and teammates onsite, regionally, and with corporate support
Maintain meaningful and effective communication (emails, phone calls, social media, in-person conversations) that adheres to Mission Rock’s expectations
Lease and pre-lease apartment homes, ensuring compliance with lease requirements and administrative standards, including guided tours of the community in diverse weather conditions
Preserve pride within the work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, and helping around the community
Requirements
Strong ability and desire to work within and lead a team
Excellent customer service and communication skills, with a willingness to go the extra mile to develop rapport with residents and team members
Strong organizational and time-management skills, with meticulous attention to detail
Enthusiasm for empathy, collaboration, and engagement with others
Desire to improve the lives of those around you with a solution-oriented approach
2-3 years of customer service or sales experience
Adherence to Fair Housing best practices
Advanced computer skills, including familiarity with Microsoft Suite
Property Management skills/experience
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