Remote Bilingual Customer Service Representative - $16/HR
TEKsystems, Houston, TX, United States
Job Overview
Now Hiring for bilingual Customer Service Representatives (call center experience required) with fluent English and Spanish. This is a fully remote position based in the United States, paid at $16.00 per hour.
Key Responsibilities
Make approximately 14 outbound calls per hour, remaining 100% on the phone during each shift.
Verify insurance with agents (e.g., ensure deductions are not excessive).
Upload information to the company’s internal website.
Leave scripted messages when insurance agents do not answer the phone.
Qualifications
Fluent in English and Spanish.
Minimum 1 year of call center experience.
Residency and work location in the United States (VPN verification required).
Shift Information Three weeks of training from Monday to Friday, 8:30 am – 5:00 pm CST, followed by a regular shift Monday to Friday, 10:30 am – 7:00 pm CST.
Pay & Benefits The pay range for this position is $16.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth contributions
Life Insurance (Voluntary Life & AD&D)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Application Deadline Position anticipated to close on April 16, 2026.
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Additional Notes All informative calls, not sales or collections.
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Key Responsibilities
Make approximately 14 outbound calls per hour, remaining 100% on the phone during each shift.
Verify insurance with agents (e.g., ensure deductions are not excessive).
Upload information to the company’s internal website.
Leave scripted messages when insurance agents do not answer the phone.
Qualifications
Fluent in English and Spanish.
Minimum 1 year of call center experience.
Residency and work location in the United States (VPN verification required).
Shift Information Three weeks of training from Monday to Friday, 8:30 am – 5:00 pm CST, followed by a regular shift Monday to Friday, 10:30 am – 7:00 pm CST.
Pay & Benefits The pay range for this position is $16.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth contributions
Life Insurance (Voluntary Life & AD&D)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Application Deadline Position anticipated to close on April 16, 2026.
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Additional Notes All informative calls, not sales or collections.
#J-18808-Ljbffr