Director, Operational Accounting
NVA General Practice, Trenton, NJ, United States
Director, Operational Accounting – Accounting Shared Services
Location: Remote – Austin Texas, Redbank New Jersey preferred
National Veterinary Associates (NVA™) is the largest private owner of freestanding veterinary hospitals in the United States. NVA owns over 1,500 companion animal veterinary hospitals and boarding facilities worldwide. We have over 22,000 veterinary professionals that improve the well-being of patients by providing progressive and compassionate veterinary care. Our commitment in Finance is to provide financial reliability and security to ensure pets come first. We are looking to add another strong member to the NVA team to help sustain our rapid growth.
We are seeking a dynamic and results-driven Director of Operational Accounting to lead our AP, Vendor Management, and Utilities functions in a fast-paced, high-volume, shared services environment. The ideal candidate thrives under pressure, demonstrates strong analytical skills, and excels independently managing competing priorities with confidence and efficiency. This role requires a proactive leader who is not only assertive and solution-oriented but also dedicated to developing and empowering their team to achieve peak performance. If you’re ready to bring order to chaos, streamline processes, and make a significant impact, we want to hear from you!
Job Description Accounts Payable & Payments Leadership
Lead all aspects of Accounts Payable operations, including invoice processing, exception handling, vendor inquiries, disbursements, and payment execution (ACH, wire, check, virtual card, etc.)
Oversee high-volume processing environment with a focus on scalability, efficiency, accuracy, and service excellence
Establish and monitor KPIs and SLAs for throughput, cycle time, quality, vendor satisfaction, and cost efficiency
Oversee offshore 3rd party contracting firm to ensure timely and accurate invoice processing and resolution and manage SLA metrics
Resolve escalated issues with suppliers and hospitals in a professional and timely manner
Set department goals and ensure alignment with organizational objectives
Partner with cross-functional teams (Procurement, Finance, Operations) to streamline processes and resolve issues
Contribute to the development and maintenance of the accounts payable policy in alignment with company objectives and regulatory requirements
Manage Relationships with both internal and external stakeholders
Manage escheatment process and compliance
Vendor Management & Master Data
Direct vendor onboarding, maintenance, and data governance processes, ensuring accuracy, completeness, and fraud prevention
Partner with Procurement, Legal, and Treasury to ensure compliant vendor setup, banking validation, and payment controls
Ensure compliance with 1099 and 1042-S reporting requirements
Lead ongoing vendor master clean-up, standardization, and policy enforcement initiatives
Utilities
Oversee utilities management and telecom payment system across a distributed footprint, ensuring timely payments, visibility, and cost control
Drive process improvements and tools to enhance tracking, forecasting, and exception management for utilities and telecom spend
Controls, Compliance & SOX
Serve as control owner for Accounts Payable and payment-related SOX controls
Design, implement, and maintain effective internal controls aligned with SOX, COSO, and company policies
Partner with Internal Audit and External Audit to support audits, walkthroughs, testing, and remediation of control gaps
Team Leadership & Development
Lead and develop a large, multi-layered team in a shared services / support center environment
Build a high-performance culture focused on accountability, continuous improvement, and professional development
Drive workforce planning, succession planning, and cross-training to ensure operational resilience
Process Improvement & Transformation
Lead and support enterprise initiatives such as ERP implementations, invoice automation, payment modernization, and process re-engineering
Identify opportunities to streamline processes, reduce manual work, mitigate risk, and improve end-user and vendor experience
Represent the Accounts Payable organization in cross-functional projects and governance forums
Qualifications
Bachelor’s degree in Accounting, Finance, Business, or a related field (required)
15+ years of progressive experience in Accounts Payable, operational accounting, or shared services environments
Proven experience leading large, high-volume AP teams supporting geographically dispersed locations
Strong knowledge of SOX compliance, internal controls, and audit requirements
Demonstrated success driving process improvement, automation, and operational transformation
Experience partnering cross-functionally with Finance, Accounting, Treasury, Procurement, IT, and Internal Audit
Advanced understanding of ERP systems and AP technologies (invoice automation, payment platforms, vendor master governance)
General knowledge and understanding of Financial Accounting and internal controls related to the procure to pay process
CPA or MBA (a plus)
Experience in multi-entity or multi-location organizations
Background in large-scale ERP or finance transformation initiatives
Experience using Oracle Cloud Financials (preferred)
Compensation The annual compensation for the position is between $165,000-$180,000 with opportunity for short and long term incentives.
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National Veterinary Associates (NVA™) is the largest private owner of freestanding veterinary hospitals in the United States. NVA owns over 1,500 companion animal veterinary hospitals and boarding facilities worldwide. We have over 22,000 veterinary professionals that improve the well-being of patients by providing progressive and compassionate veterinary care. Our commitment in Finance is to provide financial reliability and security to ensure pets come first. We are looking to add another strong member to the NVA team to help sustain our rapid growth.
We are seeking a dynamic and results-driven Director of Operational Accounting to lead our AP, Vendor Management, and Utilities functions in a fast-paced, high-volume, shared services environment. The ideal candidate thrives under pressure, demonstrates strong analytical skills, and excels independently managing competing priorities with confidence and efficiency. This role requires a proactive leader who is not only assertive and solution-oriented but also dedicated to developing and empowering their team to achieve peak performance. If you’re ready to bring order to chaos, streamline processes, and make a significant impact, we want to hear from you!
Job Description Accounts Payable & Payments Leadership
Lead all aspects of Accounts Payable operations, including invoice processing, exception handling, vendor inquiries, disbursements, and payment execution (ACH, wire, check, virtual card, etc.)
Oversee high-volume processing environment with a focus on scalability, efficiency, accuracy, and service excellence
Establish and monitor KPIs and SLAs for throughput, cycle time, quality, vendor satisfaction, and cost efficiency
Oversee offshore 3rd party contracting firm to ensure timely and accurate invoice processing and resolution and manage SLA metrics
Resolve escalated issues with suppliers and hospitals in a professional and timely manner
Set department goals and ensure alignment with organizational objectives
Partner with cross-functional teams (Procurement, Finance, Operations) to streamline processes and resolve issues
Contribute to the development and maintenance of the accounts payable policy in alignment with company objectives and regulatory requirements
Manage Relationships with both internal and external stakeholders
Manage escheatment process and compliance
Vendor Management & Master Data
Direct vendor onboarding, maintenance, and data governance processes, ensuring accuracy, completeness, and fraud prevention
Partner with Procurement, Legal, and Treasury to ensure compliant vendor setup, banking validation, and payment controls
Ensure compliance with 1099 and 1042-S reporting requirements
Lead ongoing vendor master clean-up, standardization, and policy enforcement initiatives
Utilities
Oversee utilities management and telecom payment system across a distributed footprint, ensuring timely payments, visibility, and cost control
Drive process improvements and tools to enhance tracking, forecasting, and exception management for utilities and telecom spend
Controls, Compliance & SOX
Serve as control owner for Accounts Payable and payment-related SOX controls
Design, implement, and maintain effective internal controls aligned with SOX, COSO, and company policies
Partner with Internal Audit and External Audit to support audits, walkthroughs, testing, and remediation of control gaps
Team Leadership & Development
Lead and develop a large, multi-layered team in a shared services / support center environment
Build a high-performance culture focused on accountability, continuous improvement, and professional development
Drive workforce planning, succession planning, and cross-training to ensure operational resilience
Process Improvement & Transformation
Lead and support enterprise initiatives such as ERP implementations, invoice automation, payment modernization, and process re-engineering
Identify opportunities to streamline processes, reduce manual work, mitigate risk, and improve end-user and vendor experience
Represent the Accounts Payable organization in cross-functional projects and governance forums
Qualifications
Bachelor’s degree in Accounting, Finance, Business, or a related field (required)
15+ years of progressive experience in Accounts Payable, operational accounting, or shared services environments
Proven experience leading large, high-volume AP teams supporting geographically dispersed locations
Strong knowledge of SOX compliance, internal controls, and audit requirements
Demonstrated success driving process improvement, automation, and operational transformation
Experience partnering cross-functionally with Finance, Accounting, Treasury, Procurement, IT, and Internal Audit
Advanced understanding of ERP systems and AP technologies (invoice automation, payment platforms, vendor master governance)
General knowledge and understanding of Financial Accounting and internal controls related to the procure to pay process
CPA or MBA (a plus)
Experience in multi-entity or multi-location organizations
Background in large-scale ERP or finance transformation initiatives
Experience using Oracle Cloud Financials (preferred)
Compensation The annual compensation for the position is between $165,000-$180,000 with opportunity for short and long term incentives.
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