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Account Manager

Automation-X, Odessa, TX, United States


The Account Manager is accountable for direct sales and customer service support to Automation-X’s customers with a focus on new customer growth and increasing regional market share. This position is responsible for customer-facing visits, phone, email and customer cold calling. The Account Manager works with customers in all areas of their operations from both field and corporate office to deliver Auto‑X’s products and solutions, ensuring sales goals are achieved. The Account Manager reports to the Regional Sales Lead (if applicable) or the National Sales Manager.

Requirements

Knowledge of Auto-X’s products and solutions

Ability to multi-task, prioritize and manage time effectively

Deliver and exceed sales targets

Build Sales Pipeline

Build Regional market share

Attract & Maintain Key Customers

Detailed knowledge of Auto-X’s products and solutions

Timely reporting of customer meetings, conference calls and expenses

External & Internal correspondence

Customer relationship building

Retention and growth of existing customers

Travel to meet customers for face‑to‑face meetings

Enter customer interactions into CRM

Collaboration with regional sales team on account strategies

Maintaining and enhancing customer satisfaction of Auto-X’s products and solutions

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience Requirements? Minimum of High School Diploma Required

Preferred Skills and Abilities?

Takes pride in exceeding customer needs and Automation‑X goals & KPI’s

Strong attention to detail to ensure we are providing our customers with the correct automation solutions

Excellent customer relations skills to work proactively with customers and other team members

Solid verbal and written communication skills

Strong computer skills including MS Word, Excel, Outlook and CRM systems

Ability to represent Automation‑X with professionalism and build strong relationships with our customers

Oil & Gas Automation experience preferred

Understanding of power, communication and measurement. Control and electrical aspects of wellhead products a plus

Work with internal departments to ensure customer engagement and customer satisfaction

Working Conditions and Physical Demands The Account Manager role is a hybrid position that operates in a professional office environmentand remote environment.

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