
Territory Sales Executive
Lumion, Port Chester, NY, United States
Territory Sales Executive, North America
About Act‑3D
Act‑3D is the developer of Lumion, a world-leading real-time 3D rendering tool used by hundreds of thousands of architects, designers, and visualization professionals in over 180 countries. Our mission is to make beautiful, high-impact visualizations accessible and fast—so that every designer can communicate ideas with clarity, emotion, and confidence.
With a growing global presence and expanding product suite, we’re scaling our commercial organization to drive deeper engagement with customers and partners. The Territory Sales Executive role is central to this mission.
Role Overview As an Territory Sales Executive you will be the trusted advisor for a portfolio of customers and partners across key regions. Your focus will be on building long-term relationships, expanding adoption of Lumion across organizations, and driving revenue growth through upsell, cross-sell, and retention strategies.
You will work closely with the Head of Sales and collaborate cross-functionally with marketing, product, support, and channel teams. This role blends strategic account planning with hands‑on execution and customer care.
Territory The focus will be for our North American market.
Key Responsibilities Customer Relationship Management
Manage a portfolio of direct and indirect accounts, ensuring high engagement, satisfaction, and loyalty.
Develop and execute a territory business plan covering channel and direct segments, including pipeline targets, activity levels, and forecast accuracy.
Act as the voice of the customer internally—advocating for feedback, feature requests, and new use cases.
Revenue Growth & Account Expansion
Identify upsell, cross‑sell, and renewal opportunities within existing accounts.
Collaborate with the Head of Sales on tailored commercial offers and long‑term account plans.
Support pipeline development through warm leads, referrals, and regional campaigns.
Recruit, onboard, and manage channel partners in the territory; create joint business plans and set mutual performance targets.
Train and enable partners on products, pricing, value proposition, and sales motions; support them on key deals and customer meetings.
Maintain strong relationships with assigned channel partners and resellers.
Manage and grow revenue from existing partners through regular QBRs, account planning, and cross/upsell.
Ensure partners are aligned with account strategies, pricing, and support frameworks.
Monitor indirect account activity and intervene when needed to drive growth or retention.
Reporting & Forecasting
Maintain accurate CRM records (e.g., HubSpot or Salesforce) and forecasting across all accounts.
Track account health metrics, usage data, and renewal timelines to manage risk and opportunity.
Support quarterly business reviews (QBRs) and account strategy sessions with leadership.
Candidate Profile
3–5 years of experience in account management, customer success, or B2B sales—ideally in software, SaaS, or design/visualization tools.
Strong relationship-builder and communicator, able to engage technical and creative stakeholders.
Commercially minded with a structured approach to growing accounts and closing opportunities.
Proactive and organized: able to manage multiple accounts, follow up systematically, and meet deadlines.
Experience working with channel or distribution partners is a plus.
Comfortable with CRM systems and account reporting tools.
Industry Experience
Familiarity with the AEC (Architects, Engineers, Construction) industry, 3D visualization, or design software is required.
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With a growing global presence and expanding product suite, we’re scaling our commercial organization to drive deeper engagement with customers and partners. The Territory Sales Executive role is central to this mission.
Role Overview As an Territory Sales Executive you will be the trusted advisor for a portfolio of customers and partners across key regions. Your focus will be on building long-term relationships, expanding adoption of Lumion across organizations, and driving revenue growth through upsell, cross-sell, and retention strategies.
You will work closely with the Head of Sales and collaborate cross-functionally with marketing, product, support, and channel teams. This role blends strategic account planning with hands‑on execution and customer care.
Territory The focus will be for our North American market.
Key Responsibilities Customer Relationship Management
Manage a portfolio of direct and indirect accounts, ensuring high engagement, satisfaction, and loyalty.
Develop and execute a territory business plan covering channel and direct segments, including pipeline targets, activity levels, and forecast accuracy.
Act as the voice of the customer internally—advocating for feedback, feature requests, and new use cases.
Revenue Growth & Account Expansion
Identify upsell, cross‑sell, and renewal opportunities within existing accounts.
Collaborate with the Head of Sales on tailored commercial offers and long‑term account plans.
Support pipeline development through warm leads, referrals, and regional campaigns.
Recruit, onboard, and manage channel partners in the territory; create joint business plans and set mutual performance targets.
Train and enable partners on products, pricing, value proposition, and sales motions; support them on key deals and customer meetings.
Maintain strong relationships with assigned channel partners and resellers.
Manage and grow revenue from existing partners through regular QBRs, account planning, and cross/upsell.
Ensure partners are aligned with account strategies, pricing, and support frameworks.
Monitor indirect account activity and intervene when needed to drive growth or retention.
Reporting & Forecasting
Maintain accurate CRM records (e.g., HubSpot or Salesforce) and forecasting across all accounts.
Track account health metrics, usage data, and renewal timelines to manage risk and opportunity.
Support quarterly business reviews (QBRs) and account strategy sessions with leadership.
Candidate Profile
3–5 years of experience in account management, customer success, or B2B sales—ideally in software, SaaS, or design/visualization tools.
Strong relationship-builder and communicator, able to engage technical and creative stakeholders.
Commercially minded with a structured approach to growing accounts and closing opportunities.
Proactive and organized: able to manage multiple accounts, follow up systematically, and meet deadlines.
Experience working with channel or distribution partners is a plus.
Comfortable with CRM systems and account reporting tools.
Industry Experience
Familiarity with the AEC (Architects, Engineers, Construction) industry, 3D visualization, or design software is required.
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