LTC Pharmacy Sales and Marketing Representative
Guardian Pharmacy, Ankeny, IA, United States
Ankeny, Iowa, United States of America
Attributes Required
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
Relational – ability to build relationships with business unit management and become “trusted advisor”
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Essential Job Functions
Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy
Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served
Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution
Maintain customer relationships and perform as an “expert” advisor to facilitate problem‑solving with the goal of 100% customer retention
Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service
Responsible for the training of new facility staff during start up
Assist in data collection of new facility start‑ups to ensure smooth and error free start up
Provide consulting services to customers to assist in compliance
Provide in‑service training to customer staff as needed
Participate in marketing efforts to potential customers
Actively participate in local association meetings related to assisted living/long term care facilities
Required to work in pharmacy operations on an as‑needed basis, providing assistance in the areas of medical records and order entry
Other essential functions and duties may be assigned as needed
Education and Certifications
High School Diploma or GED required; Bachelor’s degree preferred
Valid driver’s license and clean driving record
Nursing/healthcare background preferred
Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB)
Experience in sales and/or account management preferred
Skills and Qualifications
Excellent customer relations skills and ability to build strong customer relationships
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast‑paced, team‑oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Salesforce or similar CRM experience a plus
Knowledge of LTC or pharmacy industry
Work Environment
Requires up to 75% travel, by air and ground
Ability to work flexible hours
Benefits
Competitive pay
401(k) with company match
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company‑paid Basic Life and Accidental Death & Dismemberment
Company‑paid Long‑Term Disability and optional Short‑Term Disability
Voluntary Employee Life, Accident and Critical Illness coverage
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Paid holidays and sick days
Generous vacation benefits based on years of service
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Attributes Required
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
Relational – ability to build relationships with business unit management and become “trusted advisor”
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Essential Job Functions
Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy
Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served
Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution
Maintain customer relationships and perform as an “expert” advisor to facilitate problem‑solving with the goal of 100% customer retention
Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service
Responsible for the training of new facility staff during start up
Assist in data collection of new facility start‑ups to ensure smooth and error free start up
Provide consulting services to customers to assist in compliance
Provide in‑service training to customer staff as needed
Participate in marketing efforts to potential customers
Actively participate in local association meetings related to assisted living/long term care facilities
Required to work in pharmacy operations on an as‑needed basis, providing assistance in the areas of medical records and order entry
Other essential functions and duties may be assigned as needed
Education and Certifications
High School Diploma or GED required; Bachelor’s degree preferred
Valid driver’s license and clean driving record
Nursing/healthcare background preferred
Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB)
Experience in sales and/or account management preferred
Skills and Qualifications
Excellent customer relations skills and ability to build strong customer relationships
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast‑paced, team‑oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Salesforce or similar CRM experience a plus
Knowledge of LTC or pharmacy industry
Work Environment
Requires up to 75% travel, by air and ground
Ability to work flexible hours
Benefits
Competitive pay
401(k) with company match
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company‑paid Basic Life and Accidental Death & Dismemberment
Company‑paid Long‑Term Disability and optional Short‑Term Disability
Voluntary Employee Life, Accident and Critical Illness coverage
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Paid holidays and sick days
Generous vacation benefits based on years of service
#J-18808-Ljbffr