Account Mgr
Crains Cleveland, Holtsville, NY, United States
Remote Work: Yes
Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally.
Takes ownership of assigned end‑user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager’s input; develops strong relationships with key customer contacts and leverages to Zebra’s advantage; creates and delivers high impact sales presentations and is capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding.
Responsibilities
Knowledge/Expertise
Technical Skills - Uses moderate domain/solutions knowledge
Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
Business Acumen - Understands and explains how Zebra solutions can help customer’s business results; obtains profitable revenue growth via value proposition vs. competition
Market/customer Knowledge - Uses full knowledge of customer’s business and market economics/trends to position effectively versus competition
Solution Complexity/Strategic Thinking
Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
Role in Addressing Problems - Understands and resolves problems with support from technical resources
Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
Freedom to Act
Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
Takes Direction From - Group Manager and Directors
Customer Interface
Role - Acts independently or as a team lead for ad‑hoc teams
Level of Customer Contact - Buyers/decision makers for small and mid‑sized deals and end users
Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
Required Knowledge of Customer - Operational strategies for success and competitors
Accountability
Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
Relative Size and Scope - Moderate to average individual quota size for business and like roles
Types of Projects - Many transactions with some moderately complex deals
Strategic Impact for Zebra - Medium/mid‑term
Qualifications
Bachelor’s or equivalent experience
2-5 years of applicable work experience
Uses moderate domain/solutions knowledge
Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
Understands policies and practices related to role and shares ideas for improvement
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Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally.
Takes ownership of assigned end‑user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager’s input; develops strong relationships with key customer contacts and leverages to Zebra’s advantage; creates and delivers high impact sales presentations and is capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding.
Responsibilities
Knowledge/Expertise
Technical Skills - Uses moderate domain/solutions knowledge
Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
Business Acumen - Understands and explains how Zebra solutions can help customer’s business results; obtains profitable revenue growth via value proposition vs. competition
Market/customer Knowledge - Uses full knowledge of customer’s business and market economics/trends to position effectively versus competition
Solution Complexity/Strategic Thinking
Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
Role in Addressing Problems - Understands and resolves problems with support from technical resources
Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
Freedom to Act
Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
Takes Direction From - Group Manager and Directors
Customer Interface
Role - Acts independently or as a team lead for ad‑hoc teams
Level of Customer Contact - Buyers/decision makers for small and mid‑sized deals and end users
Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
Required Knowledge of Customer - Operational strategies for success and competitors
Accountability
Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
Relative Size and Scope - Moderate to average individual quota size for business and like roles
Types of Projects - Many transactions with some moderately complex deals
Strategic Impact for Zebra - Medium/mid‑term
Qualifications
Bachelor’s or equivalent experience
2-5 years of applicable work experience
Uses moderate domain/solutions knowledge
Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
Understands policies and practices related to role and shares ideas for improvement
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