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Strategic CSM for Manufacturing SaaS (Hybrid)

Paperless Parts, Boston, MA, United States


A dynamic SaaS company located in Boston is seeking a Customer Success Manager. This position involves fostering strong relationships with customers, ensuring they maximize the value they receive from the platform, and managing revenue retention efforts. The role includes responsibilities such as understanding client objectives, presenting ROI, and collaborating on product expansions. Competitive salary range of $86,000-$117,000 and various employee benefits offered, including healthcare coverage and unlimited PTO. #J-18808-Ljbffr