Sr Salesforce Engineer (Service Cloud)
Gartner, Orlando, FL, United States
Hiring locations
Near our Irving, TX, Orlando, FL and Stamford, CT Centers of Excellence with a flexible environment.
About the role This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner’s CRM technology.
What you will do
Designing, implementing, unit, integration testing and supporting Salesforce applications and services
Contribute to the review and analysis of business requirements
Collaborate on architecture and technical design discussions
Perform and participate in code reviews, peer inspections and technical design/specifications
Documenting and reviewing detailed design
What you will need
Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.
5+ years’ experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations
A minimum of 5 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers.
Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.
Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.
Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required
Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals
Nice to have
Certified Salesforce Platform Developer I
Certified Salesforce Platform Developer II
Certified Salesforce Administrator
Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.
Scrum software development methodology experience is required
Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API
Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
What you will get
Competitive Compensation Package
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
20+ PTO days plus holidays and floating holidays in your first year
Extensive Medical, Dental and Vision plans
Hybrid environment with flexibility, remote work
Parental leave
Gartner Gives Charity Match
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Health and wellness related allowance programs
401K with corporate match, immediate vesting
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Equal Opportunity Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
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About the role This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner’s CRM technology.
What you will do
Designing, implementing, unit, integration testing and supporting Salesforce applications and services
Contribute to the review and analysis of business requirements
Collaborate on architecture and technical design discussions
Perform and participate in code reviews, peer inspections and technical design/specifications
Documenting and reviewing detailed design
What you will need
Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.
5+ years’ experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations
A minimum of 5 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers.
Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.
Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.
Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required
Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals
Nice to have
Certified Salesforce Platform Developer I
Certified Salesforce Platform Developer II
Certified Salesforce Administrator
Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.
Scrum software development methodology experience is required
Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API
Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
What you will get
Competitive Compensation Package
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
20+ PTO days plus holidays and floating holidays in your first year
Extensive Medical, Dental and Vision plans
Hybrid environment with flexibility, remote work
Parental leave
Gartner Gives Charity Match
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Health and wellness related allowance programs
401K with corporate match, immediate vesting
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Equal Opportunity Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
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