Remote Outbound Sales Representative
ADT, Columbus, OH, United States
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
#WeAreADT Benefits:
Unlimited earning potential
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
Paid Time Off
Career growth opportunities
Paid training
Commissions paid bi‑weekly
Position Summary Outbound Sales Agents work in an automated phone system that makes telephone calls to potential customers who respond to various ADT marketing and partner campaigns. Agents engage with these potential customers, verify each contact meets specified criteria, and transfer the qualified customer to an Inbound Sales Specialist.
Must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.
Responsibilities
Focused verbal communication
Use pointed rebuttals to overcome objections
Demonstrate empathy
Update call status in the phone system
Maintain availability to engage with potential customers
Adhere to company compliance and quality standards
High‑speed internet with minimum 50Mbps download/25Mbps upload speed and access to internet solely by ethernet cord
Experience
High school diploma or GED required
Sales experience preferred
Over‑the‑phone call center experience preferred
Basic computer skills required
Must complete and pass a pre‑employment drug/background check
Skills
Excellent communication skills
Independent worker with experience in a commission‑based environment
Self‑starter and motivated by personal goal achievementCritical Thinking and Problem‑Solving abilities
Strong listening skills used to conduct needs analysis
Excellent problem‑solving and communication skills
Strong use of business vocabulary
Strict adherence to team agendas, policies, and guidelines
Education/Certification
High school diploma or GED
Pay and Benefits Disclosure The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. Employees will earn a training wage of $11/hr + $250 completion bonus during Week 1 of Training. We offer employees access to healthcare benefits, a 401(k) plan with company match, short‑term and long‑term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is 4/01/2026. The role is scheduled to start 5/04/2026.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
#J-18808-Ljbffr
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
#WeAreADT Benefits:
Unlimited earning potential
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
Paid Time Off
Career growth opportunities
Paid training
Commissions paid bi‑weekly
Position Summary Outbound Sales Agents work in an automated phone system that makes telephone calls to potential customers who respond to various ADT marketing and partner campaigns. Agents engage with these potential customers, verify each contact meets specified criteria, and transfer the qualified customer to an Inbound Sales Specialist.
Must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.
Responsibilities
Focused verbal communication
Use pointed rebuttals to overcome objections
Demonstrate empathy
Update call status in the phone system
Maintain availability to engage with potential customers
Adhere to company compliance and quality standards
High‑speed internet with minimum 50Mbps download/25Mbps upload speed and access to internet solely by ethernet cord
Experience
High school diploma or GED required
Sales experience preferred
Over‑the‑phone call center experience preferred
Basic computer skills required
Must complete and pass a pre‑employment drug/background check
Skills
Excellent communication skills
Independent worker with experience in a commission‑based environment
Self‑starter and motivated by personal goal achievementCritical Thinking and Problem‑Solving abilities
Strong listening skills used to conduct needs analysis
Excellent problem‑solving and communication skills
Strong use of business vocabulary
Strict adherence to team agendas, policies, and guidelines
Education/Certification
High school diploma or GED
Pay and Benefits Disclosure The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. Employees will earn a training wage of $11/hr + $250 completion bonus during Week 1 of Training. We offer employees access to healthcare benefits, a 401(k) plan with company match, short‑term and long‑term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is 4/01/2026. The role is scheduled to start 5/04/2026.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
#J-18808-Ljbffr