Senior Customer Success Lead - Enterprise Accounts

A global diamond and jewelry services provider is seeking a Customer Success Team Lead in New York. This hybrid role involves leading a team of around six Customer Success professionals while managing high-value enterprise accounts. Responsibilities include ensuring customer retention, expanding relationships, and driving performance. Ideal candidates will have over 5 years of Customer Success experience with a SaaS product, 2 years of people management experience, and strong communication skills. The role supports the scaling of the Customer Success organization. #J-18808-Ljbffr