Direct Sales - Territory Training & Sales Manager-San Diego
ClearCaptions, LLC, San Diego, CA, United States
Overview
Position Summary:
The Part Time Territory Training & Sales Manager (TTSM) is a caring, customer service-oriented individual with a demonstrable passion for helping people with hearing loss. This is an in-the-field position that brings the privilege and opportunity to individually install and train our customers in using the ClearCaptions equipment and service in order to effectively enrich their lives. This is a Part-time position (25-30 hours per week) for those who enjoy and excel when working independently. The ClearCaptions PT TTSM will be provided installations to accept, complete installation and train customers on the features and benefits of their caption telephone service. The ClearCaptions TTSM is also responsible to create their own leads through customer referrals, building relationships with hearing care providers/other business partners who will refer and through establishing their own events where they will educate customers about their entitlement to the equipment and service. This is a Remote/Work from Home position reporting to the Regional Sales Manager.
Responsibilities
Install the ClearCaptions Phone and/or other ClearCaptions products and connect the phone to the customers’ existing services. You will be provided training.
Educate customers on how to use the phone and its features.
Follow-up with customers who need assistance to help with customer retention
Manage your scheduled install trainings/time to maximize each opportunity
Maintain adequate inventory of equipment and supplies in order to service customers
Create lead-generation through generating referrals.
Adapt to new responsibilities and opportunities as necessary.
Develop and maintain positive relationships with the customers assigned to them by ClearCaptions in their sales territory.
Maintain appropriate customer and territory records using Salesforce and other tools provided by ClearCaptions.
Qualifications
High school diploma or equivalent.
Have a valid driver’s license and a personal automobile.
Ability to travel extensively by car in the assigned territory and by air on occasion.
Sales experience or other work with seniors preferred.
Work from a local home office equipped with high-speed Internet.
Proficient computer skills and basic use of the internet.
Comfortable working with seniors and disabled persons
Willing and available to work flexible hours including weekends.
Excellent people and relationship building skills.
Excellent verbal and written communication skills, presentation, and problem-solving skills.
Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)
Physical Demands
Sitting, standing, and walking (95-100%)
Keyboarding (70-90%)
Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)
May lift or move boxes (up to 10 pounds)
Work Environment
100% Remote Work from Home Environment. Work environment is primarily indoors at home, customer, exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions.
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Position Summary:
The Part Time Territory Training & Sales Manager (TTSM) is a caring, customer service-oriented individual with a demonstrable passion for helping people with hearing loss. This is an in-the-field position that brings the privilege and opportunity to individually install and train our customers in using the ClearCaptions equipment and service in order to effectively enrich their lives. This is a Part-time position (25-30 hours per week) for those who enjoy and excel when working independently. The ClearCaptions PT TTSM will be provided installations to accept, complete installation and train customers on the features and benefits of their caption telephone service. The ClearCaptions TTSM is also responsible to create their own leads through customer referrals, building relationships with hearing care providers/other business partners who will refer and through establishing their own events where they will educate customers about their entitlement to the equipment and service. This is a Remote/Work from Home position reporting to the Regional Sales Manager.
Responsibilities
Install the ClearCaptions Phone and/or other ClearCaptions products and connect the phone to the customers’ existing services. You will be provided training.
Educate customers on how to use the phone and its features.
Follow-up with customers who need assistance to help with customer retention
Manage your scheduled install trainings/time to maximize each opportunity
Maintain adequate inventory of equipment and supplies in order to service customers
Create lead-generation through generating referrals.
Adapt to new responsibilities and opportunities as necessary.
Develop and maintain positive relationships with the customers assigned to them by ClearCaptions in their sales territory.
Maintain appropriate customer and territory records using Salesforce and other tools provided by ClearCaptions.
Qualifications
High school diploma or equivalent.
Have a valid driver’s license and a personal automobile.
Ability to travel extensively by car in the assigned territory and by air on occasion.
Sales experience or other work with seniors preferred.
Work from a local home office equipped with high-speed Internet.
Proficient computer skills and basic use of the internet.
Comfortable working with seniors and disabled persons
Willing and available to work flexible hours including weekends.
Excellent people and relationship building skills.
Excellent verbal and written communication skills, presentation, and problem-solving skills.
Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)
Physical Demands
Sitting, standing, and walking (95-100%)
Keyboarding (70-90%)
Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)
May lift or move boxes (up to 10 pounds)
Work Environment
100% Remote Work from Home Environment. Work environment is primarily indoors at home, customer, exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions.
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