Sales Development Representative
Incident IQ, Atlanta, GA, United States
Company Overview:
About Us: Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission‑critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.
Purpose: Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.
Mission: Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.
Reporting directly to the Sales Director, the Sales Development Representative (SDR) will be responsible for generating interest and qualified leads within target school districts in assigned territories. The SDR will work actively with our field sales team to identify target school districts and implement outreach cadences to generate and qualify leads for our products. The SDR will also work extensively within our marketing automation tools to identify, develop, and qualify leads for our field sales team. This role also manages and maintains our lead process protocols to ensure all qualified sales leads are properly distributed and tracked in our sales support systems. Our Sales Development Team thrives on culture and collaboration, so working together 2‑3 days a week in one of our two offices – Halcyon, Alpharetta and Glencastle, Grant Park – is required.
Responsibilities
Generate new business pipeline primarily through outbound prospecting
Occasionally answer inbound sales phone calls and monitor website chat platform
Identify and verify lists of target school districts and key contacts
Work strategically with your field sales partner on a Go‑to‑Market strategy
Design effective outbound prospecting sequences to contact target school districts
Work with Sales Development Manager to monitor daily, weekly, and monthly performance and adjust as necessary to meet and exceed objectives
Ensure all qualified leads are properly processed and distributed to appropriate field sales resource
Utilize marketing automation tools to identify potential lead activity and effectively engage for potential qualification by our field sales team
Qualifications
Four (4) year college degree, or equivalent (2 years business development experience is a plus)
Achiever – High energy, high activity personality and personal drive
Coachable – Seeks out, accepts, and implements feedback to improve performance
Curious – Desire to learn and grow quickly
Organized – Effectively manage time and resources for high‑output performance and productivity
Assertive – A strong and confident personality, while not being aggressive
Collaborative – Help build, grow, and improve this team together
Excellent communication skills – A compelling and persuasive communication style
Sales tech experience – Primarily Salesforce, SalesLoft, and 6sense to maximize performance and efficiency
Adaptability – Easily adjusts to change in a fast‑paced environment
Interested in developing a potential field sales career
Benefits Incident IQ offers a competitive salary based on experience with a benefits package for full‑time employees that includes medical, dental, vision, life insurance, 401k match, and paid‑time off (PTO).
Company Culture
We facilitate whole‑person growth where employees can develop personally as well as professionally.
We offer an energetic and collaborative environment; everyone’s opinion matters!
We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!
Incident IQ is an Equal Opportunity Employer
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About Us: Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission‑critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.
Purpose: Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.
Mission: Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.
Reporting directly to the Sales Director, the Sales Development Representative (SDR) will be responsible for generating interest and qualified leads within target school districts in assigned territories. The SDR will work actively with our field sales team to identify target school districts and implement outreach cadences to generate and qualify leads for our products. The SDR will also work extensively within our marketing automation tools to identify, develop, and qualify leads for our field sales team. This role also manages and maintains our lead process protocols to ensure all qualified sales leads are properly distributed and tracked in our sales support systems. Our Sales Development Team thrives on culture and collaboration, so working together 2‑3 days a week in one of our two offices – Halcyon, Alpharetta and Glencastle, Grant Park – is required.
Responsibilities
Generate new business pipeline primarily through outbound prospecting
Occasionally answer inbound sales phone calls and monitor website chat platform
Identify and verify lists of target school districts and key contacts
Work strategically with your field sales partner on a Go‑to‑Market strategy
Design effective outbound prospecting sequences to contact target school districts
Work with Sales Development Manager to monitor daily, weekly, and monthly performance and adjust as necessary to meet and exceed objectives
Ensure all qualified leads are properly processed and distributed to appropriate field sales resource
Utilize marketing automation tools to identify potential lead activity and effectively engage for potential qualification by our field sales team
Qualifications
Four (4) year college degree, or equivalent (2 years business development experience is a plus)
Achiever – High energy, high activity personality and personal drive
Coachable – Seeks out, accepts, and implements feedback to improve performance
Curious – Desire to learn and grow quickly
Organized – Effectively manage time and resources for high‑output performance and productivity
Assertive – A strong and confident personality, while not being aggressive
Collaborative – Help build, grow, and improve this team together
Excellent communication skills – A compelling and persuasive communication style
Sales tech experience – Primarily Salesforce, SalesLoft, and 6sense to maximize performance and efficiency
Adaptability – Easily adjusts to change in a fast‑paced environment
Interested in developing a potential field sales career
Benefits Incident IQ offers a competitive salary based on experience with a benefits package for full‑time employees that includes medical, dental, vision, life insurance, 401k match, and paid‑time off (PTO).
Company Culture
We facilitate whole‑person growth where employees can develop personally as well as professionally.
We offer an energetic and collaborative environment; everyone’s opinion matters!
We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!
Incident IQ is an Equal Opportunity Employer
#J-18808-Ljbffr