
Strategic Customer Success Manager - Adoption & Renewal
Orb, San Francisco, CA, United States
A leading billing software company in San Francisco is seeking a Customer Success Manager to manage customer relationships and drive product adoption post-contract signing. You'll ensure customers receive maximum value from the service, forecast renewals, and collaborate closely with product teams. Ideal candidates have over 5 years of customer-facing experience in SaaS or B2B environments, strong communication skills, and knowledge of cloud architectures. The role offers a hybrid work model, excellent benefits, and the opportunity to work with a dynamic team.
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