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Fraud Detection Specialist: 26-00216

Akraya, Inc., Newark, DE, United States


Primary Skills

ACH (Advanced)

Wires (Knowledgeable)

Fraud Detection (Advanced)

Fraud Prevention (Basic)

Financial Transactions (Proficient)

Contract Type: W2 Duration: 6+ Months Location: Newark, DE (Hybrid 4 days/ week) Shift window: Between 10 AM - 9:30 PM EST Pay Range: $25 - $26 per hour on W2

Job Summary This will be under Payment Fraud Operations team who will monitor ACH, Check, and Wire alert activity with a concentration on ACH experience.

The schedule for this opportunity is Monday through Friday, exact shift to be determined by business need.

We are going to shift to our Payments Fraud team given the rise in Wire alert volume. We would be looking with candidates that have strong Wire and ACH payment experience.

Key Responsibilities

Review and verify alerted transactions for potential fraud via outbound/inbound calls and initiate dispute claims when necessary.

Follow established policies and procedures to initiate appropriate action steps to mitigate risks and protect the bank from financial losses.

Detect various fraud schemes, such as email compromise and elder abuse, perform additional duties as assigned.

Must-Have Skills

ACH and Wire Fraud experience

Advanced computer skills (e.g., MS Word, Outlook, Excel).

Experience in banking operations or contact center.

Familiarity with fraud investigations, disputes, and/or fraud exposure.

Industry Experience

Prior experience in banking operations or contact center environment is preferred.

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