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Remote Strategic CS Lead — Cybersecurity SaaS

Andesite, Washington, District of Columbia, United States


A cybersecurity firm is seeking a Customer Success Manager to shape the Customer Success function. This role involves leading customer onboarding and ensuring satisfaction while building processes from scratch. Ideal candidates should have experience in customer-facing roles, particularly in the cybersecurity domain, and be comfortable engaging technical teams. The position offers a competitive salary and a flexible, remote-first work environment with benefits including comprehensive health insurance and unlimited PTO. #J-18808-Ljbffr