Remote IT Help Desk Agent — Secret Cleared

A leading technology firm is seeking a Help Desk Agent to provide first-line technical support and customer service to users. Responsibilities include diagnosing technical issues, logging incidents, and ensuring user satisfaction. Candidates must have a Bachelor's degree or equivalent experience with at least 1 year in related IT roles. Secret Clearance is required due to the sensitive nature of the work. This full-time role is located in Minnesota and offers a professional office environment with potential for remote work. #J-18808-Ljbffr