Remote IT Help Desk Agent — Secret Cleared

A technology services firm located in Annapolis, Maryland, is seeking a Help Desk Agent to deliver first-line technical support and customer service. Responsibilities include diagnosing technical issues, logging incidents efficiently, and providing exemplary service to internal and external users. Candidates should have a Bachelor's degree or equivalent experience, Secret Clearance, and excellent communication skills. A commitment to ongoing professional development is also expected. Remote work is an option, making this position flexible. #J-18808-Ljbffr