Logo
job logo

Director of Operations

Chick-fil-A, Hampton, GA, United States


Chick-fil-A Hiring: Opening for a Highly Skilled Director of Operations

Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to lead a motivated team in a people-focused and positive setting? If yes, this exciting opportunity at Chick-fil-A is perfect for you! The Operations Director is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellence in customer service, team leadership, and operational efficiency. This role partners closely with the Owner/Operator to drive performance, develop team members, and uphold brand standards. Join Chick-fil-A, where working is more than just a jobit's a chance to grow your leadership skills while contributing to your community. As a talented Director of Operations, you'll enjoy a flexible schedule and the rewarding experience of managing a beloved brand known for its outstanding culture and team development. Key Responsibilities Lead daily restaurant operations ensuring excellence in customer service and team performance Develop and mentor a motivated team to achieve business goals and foster a positive work environment Manage schedules including 8 and 10-hour shifts, weekends, nights, holidays, and on-call duties Operations Management Ensure smooth daily operations across all shifts Maintain high standards for food quality, safety, and cleanliness Monitor and improve operational systems and workflows Ensure compliance with all health, safety, and company regulations Customer Experience Champion exceptional guest service and hospitality Resolve customer concerns promptly and professionally Analyze feedback and implement improvements Financial Performance Manage labor, inventory, and cost controls Analyze financial reports and key performance indicators (KPIs) Drive sales growth and profitability initiatives Strategic Execution Collaborate with Owner/Operator on business goals and strategy Lead execution of marketing and promotional initiative. Identify opportunities for operational improvements Qualifications Bachelor's degree preferred Proven leadership experience in administrative or business operations Ability to work on-site with flexibility for various shifts and overtime Why Join Us? Work in a fun, loving, and enthusiastic culture focused on teamwork and growth Gain valuable leadership experience with a nationally recognized brand Enjoy a flexible schedule that supports work-life balance Take the next step in your career with Chick-fil-Aapply today and become a vital part of our dynamic team! Work Schedule

8 hour shift 10 hour shift Weekend availability Overtime Night shift Day shift Holidays On call Benefits

Flexible schedule