Senior Director, Modernization Sales, US & Canada
Otis Elevator Co., Hartford, CT, United States
Location: OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA. Date Posted: 2026-03-30. Otis Elevator is seeking an experienced and results‑driven
Senior Director, Modernization Sales
to lead the U.S. and Canada modernization commercial business. This role provides strategic leadership to drive sustainable growth, operational excellence, and exceptional customer experience. Responsibilities
Leadership & Strategy
Lead, develop, and sustain a high‑performing, geographically dispersed organization of sales managers and professionals. Define and execute a multi‑year Modernization sales strategy focused on growth, pricing discipline, and customer value. Foster a high‑performance, accountable, and customer‑centric sales culture. Sales & Commercial Execution
Oversee the end‑to‑end sales lifecycle including pipeline management, forecasting, proposal, and sales process execution. Ensure quota alignment, performance management, and adherence to the defined sales governance processes. Drive disciplined pricing, margin expansion, and profit assurance. Partner with Sales Operations on analytics, reporting, and incentive programs. Customer Experience
Lead customer retention efforts and drive achievement of world‑class Net Promoter Scores. Strengthen relationships with Otis key customers, vendors, and consultants. Promote value‑based selling and modern, customer‑first engagement practices. Modernization Portfolio & Market Growth
Own modernization revenue growth, portfolio health, and segment share expansion. Analyze market and competitive trends to identify and execute targeted growth initiatives. Support solutioning, scope development, and lifecycle value optimization. Cross‑Functional Partnership
Partner with Operating Area Sales Managers, Executives, and Field Operations leadership teams to align Modernization strategy and execution. Support regional teams on training initiatives, product launches, and sales enablement programs. Provide market insights to influence product and service development. Education
Bachelor’s degree required. MBA or advanced degree preferred. 10+ years of elevator industry experience, including modernization sales leadership. Experience & Qualifications
Proven ability to lead and develop dispersed teams and people leaders. Strong customer relationship and Net Promoter Score improvement track record. Expertise in forecasting, pipeline management, pricing, and margin control. Strong commercial acumen and understanding of technical modernization solutions. Excellent communication, presentation, and organizational skills. Self‑motivated, able to manage multiple priorities, and comfortable in a technical environment. Strong computer and technology proficiency (Microsoft‑based tools). Location & Travel
This role is flexible to remote location within the U.S. or Canada. Travel required up to 30–50%. Compensation and Benefits
Target salary range: $200‑260K. Pay within the salary range will be based on factors including education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This position will be eligible for an annual bonus incentive and annual restricted stock unit awards. Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
#J-18808-Ljbffr
Senior Director, Modernization Sales
to lead the U.S. and Canada modernization commercial business. This role provides strategic leadership to drive sustainable growth, operational excellence, and exceptional customer experience. Responsibilities
Leadership & Strategy
Lead, develop, and sustain a high‑performing, geographically dispersed organization of sales managers and professionals. Define and execute a multi‑year Modernization sales strategy focused on growth, pricing discipline, and customer value. Foster a high‑performance, accountable, and customer‑centric sales culture. Sales & Commercial Execution
Oversee the end‑to‑end sales lifecycle including pipeline management, forecasting, proposal, and sales process execution. Ensure quota alignment, performance management, and adherence to the defined sales governance processes. Drive disciplined pricing, margin expansion, and profit assurance. Partner with Sales Operations on analytics, reporting, and incentive programs. Customer Experience
Lead customer retention efforts and drive achievement of world‑class Net Promoter Scores. Strengthen relationships with Otis key customers, vendors, and consultants. Promote value‑based selling and modern, customer‑first engagement practices. Modernization Portfolio & Market Growth
Own modernization revenue growth, portfolio health, and segment share expansion. Analyze market and competitive trends to identify and execute targeted growth initiatives. Support solutioning, scope development, and lifecycle value optimization. Cross‑Functional Partnership
Partner with Operating Area Sales Managers, Executives, and Field Operations leadership teams to align Modernization strategy and execution. Support regional teams on training initiatives, product launches, and sales enablement programs. Provide market insights to influence product and service development. Education
Bachelor’s degree required. MBA or advanced degree preferred. 10+ years of elevator industry experience, including modernization sales leadership. Experience & Qualifications
Proven ability to lead and develop dispersed teams and people leaders. Strong customer relationship and Net Promoter Score improvement track record. Expertise in forecasting, pipeline management, pricing, and margin control. Strong commercial acumen and understanding of technical modernization solutions. Excellent communication, presentation, and organizational skills. Self‑motivated, able to manage multiple priorities, and comfortable in a technical environment. Strong computer and technology proficiency (Microsoft‑based tools). Location & Travel
This role is flexible to remote location within the U.S. or Canada. Travel required up to 30–50%. Compensation and Benefits
Target salary range: $200‑260K. Pay within the salary range will be based on factors including education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This position will be eligible for an annual bonus incentive and annual restricted stock unit awards. Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
#J-18808-Ljbffr