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Senior Account Manager - Construction Specialty Group

TrueNorth Companies, L.C., Cedar Rapids, IA, United States


TrueNorth Companies is looking for a

Senior

Account Manager

to join our

Construction Specialty Group

in

Cedar Rapids, IA . This is a unique opportunity to join a growing specialty team within TrueNorth! We embrace our core values of Exceptionalism, Collaboration and Resourcefulness to enthusiastically serve our clients, colleagues and communities. Our ideal candidates are hungry, humble and smart!

About TrueNorth Companies Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!

What TrueNorth Offers

Annual Bonus

Medical, Dental, Vision, Life, and Disability Insurance

401(k) with Company Contributions

Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays

Paid Volunteer Time Off and Donation Match Program

Tuition reimbursement and paid certifications, licenses, designations

Employee Assistance Program (EAP) and wellness program with financial incentives

Hybrid Work Schedule

$3,000 Referral Bonus

Essential Job Functions

Accurately manage book of business with a pro‑active client service approach, ensuring all deadlines are met

Assist in the strategy, marketing, and placing new business and/or renewal business while maintaining process per workflows.

Serve as a subject matter expert for Construction Specialty Group

Direct firm resources such as Claims, Legal, Safety, Marketing, and/or Technology, when necessary.

Round out coverage for accounts in collaboration with the service team or independently, as assigned

Prepare and present materials during client meetings.

Proactively manage the delivery of the firm's commitments based on the suite of services purchased by the client - including identifying round‑out or cross selling opportunities.

Seek opportunities to mentor and train Account Managers on knowledge of industry, regulatory requirements, tools and resources available to assist clients. Answer questions from producer and the service teams regarding accounts

Communicate with the clients and answer questions regarding provided policies and/or services

Build and maintain strong, long‑lasting relationships with clients and carriers, both internal and external

Travel or visit insurance companies and/or clients, when necessary

Identify and participate in group projects, divisional projects, or agency projects that solve for more efficient processes or servicing of clients.

Perform other duties as assigned

Credentials

High School diploma or GED required, two or four-year degree preferred

Minimum 5 years of demonstrated insurance experience managing commercial accounts either at a carrier or agency is required

P&C Insurance license required

Experience working on Construction Accounts preferred

Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions

Understand the different processes/forms associated with the varying coverages and insurers

Experience working with EPIC Agency Management Software preferred

Skills

Strong organizational and time management skills

Ability to prioritize workload

Extremely accurate and detail-oriented

Strong and professional verbal and written communication skills

Strong problem-solving skills

Understand and maintain fiduciary responsibility for company, client, and producer

Ability to work independently

Strategic thinking

Relationship management

Strong work ethic

Why TrueNorth? We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.

TrueNorth is honored to be recognized by the Corridor Business Journal as one of the Coolest Places to Work!

Click here to view a video about TrueNorth's Core Values & what they mean to us.

TrueNorth makes all employment‑related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.

Apply today!

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