Remote IT Help Desk Agent — Secret Cleared

A technology services provider in Augusta, ME, is seeking a Help Desk Agent to provide first-line technical support and customer service. Responsibilities include troubleshooting technical issues, maintaining documentation, and ensuring user satisfaction. The role requires a Bachelor's degree or equivalent experience, along with Secret Clearance and U.S. Citizenship. The position offers a competitive hourly wage along with benefits such as a 401(k) plan and paid time off. #J-18808-Ljbffr