Remote IT Help Desk Agent — Secret Cleared

A technology services company in Austin, Texas is seeking a Help Desk Agent to provide first-line technical support and customer service to users. The ideal candidate will ensure the prompt resolution of IT-related issues and maintain a customer-focused approach. Candidates should have a Bachelor's degree or equivalent experience, with at least one year in IT. This position offers a competitive hourly rate and requires U.S. citizenship due to its sensitive nature, along with a Secret Clearance. #J-18808-Ljbffr