Private Markets - Senior Product Associate- Hybrid (US Only)
SS&C Technologies, Inc., New York, NY, United States
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description Private Markets - Senior Product Associate- Hybrid (US Only) Get to Know Us: Are you looking for a place that perfectly blends financial services and technology? Do you enjoy problem-solving? At SS&C, we help make our clients successful by solving their technical challenges and providing guidance on the use of our software and services offerings.
As a Senior Product Associate, you'll play a key role in delivering exceptional service to clients and users in the Private Markets & Family Office sector. You will contribute to alternative investment and fund accounting products and technology initiatives, addressing inquiries via phone, web, and email to ensure seamless adoption and high client satisfaction. In this role, you'll collaborate in product roadmap planning, transform business requirements into software features, and work closely with engineers throughout the software development lifecycle. You will also support application users, helping to identify customer needs, define new product features, and ensure our products align with both business objectives and user expectations. This is a Hybrid Work position, with potential for travel.
Why You Will Love it Here:
Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future:
401k Matching Program, Professional Development Reimbursement
Work/Life Balance:
Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing:
Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training:
Hands-On, Team-Customized, including SS&C University
Extra Perks:
Discounts on fitness clubs, travel and more!
What we’ll provide:
Hands-on training and role in shaping our products and contribution to the company's growth
A hybrid work environment.
A team of passionate, talented individuals in a culture that values creativity and teamwork.
Issues (low-volume, high-complexity) and assignments that will challenge you daily
An environment where you will work directly with clients, team members, product development, IT, and resources across our office locations to achieve desired results
Exposure to the private equity, family office and hedge fund industry accounting practices
Excellent Benefit Package including 401K and bonus potential
What you will do:
Develop client product & operational workflows based on business needs
Convey ideas and updates to stakeholders regularly through proper project management and product management
Provide world class client service and support by recording client business/accounting issues, monitoring and communicating issue status and driving issues to resolution
Work across functional areas (onboarding, support, development, marketing, etc.) within the company to meet client goals
Provide analytic skills in research
Be recognized as a knowledgeable representative in one or more key application areas
Train application users on use and administration of applications
Assist in Quality Assurance of new software releases
Be familiar and continue to follow the development of the industry and best practices
What you will Bring:
Strong client-first mindset with ability to manage and exceed expectations, supporting clients both offsite and onsite
Proactive, self-driven, and collaborative work style
Superior troubleshooting, analytical, and problem-solving skills
Ability to translate business requirements to senior stakeholders & technology teams
Proven aptitude to prioritize and manage multiple complex issues in dynamic environment
Clear and professional written and verbal communication in English
Working knowledge of fund accounting practices and product life cycle
Flexibility to support market hours, with occasional (rare) weekend availability
Strong organizational and project management skills
Required Skills & Experience:
Bachelor's degree, preferably in Accounting, Finance, Management Information Systems, Computer Science or related field.
2-5 years of experience in fund accounting, portfolio management, product management, product development, systems implementation/integration, or similar area.
Proven ability to thrive in a fast-paced, cross-functional environment with willingness to learn and adapt in a dynamic environment.
Strong capability to interpret business objectives and convert them into clear, actionable product features and strategic initiatives.
Effective time management skills, with the ability to prioritize responsibilities, meet short-term deadlines, and support long-term objectives.
Excellent analytical skills with a high level of attention to detail
Strong verbal & written communication skills with confidence working directly with clients
Advantageous but not required:
Background in Partnership Accounting or Trust Accounting or related fund accounting systems Previous experience as a business systems or product analyst
Previous experience in working in the family office or private equity market segments
Basic technical understanding of APIs, managing and retrieving data from relational databases with languages like ODBC or SQL, and the software development lifecycle
Experience working with Agile methodologies and project management tools
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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Job Description Private Markets - Senior Product Associate- Hybrid (US Only) Get to Know Us: Are you looking for a place that perfectly blends financial services and technology? Do you enjoy problem-solving? At SS&C, we help make our clients successful by solving their technical challenges and providing guidance on the use of our software and services offerings.
As a Senior Product Associate, you'll play a key role in delivering exceptional service to clients and users in the Private Markets & Family Office sector. You will contribute to alternative investment and fund accounting products and technology initiatives, addressing inquiries via phone, web, and email to ensure seamless adoption and high client satisfaction. In this role, you'll collaborate in product roadmap planning, transform business requirements into software features, and work closely with engineers throughout the software development lifecycle. You will also support application users, helping to identify customer needs, define new product features, and ensure our products align with both business objectives and user expectations. This is a Hybrid Work position, with potential for travel.
Why You Will Love it Here:
Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future:
401k Matching Program, Professional Development Reimbursement
Work/Life Balance:
Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing:
Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training:
Hands-On, Team-Customized, including SS&C University
Extra Perks:
Discounts on fitness clubs, travel and more!
What we’ll provide:
Hands-on training and role in shaping our products and contribution to the company's growth
A hybrid work environment.
A team of passionate, talented individuals in a culture that values creativity and teamwork.
Issues (low-volume, high-complexity) and assignments that will challenge you daily
An environment where you will work directly with clients, team members, product development, IT, and resources across our office locations to achieve desired results
Exposure to the private equity, family office and hedge fund industry accounting practices
Excellent Benefit Package including 401K and bonus potential
What you will do:
Develop client product & operational workflows based on business needs
Convey ideas and updates to stakeholders regularly through proper project management and product management
Provide world class client service and support by recording client business/accounting issues, monitoring and communicating issue status and driving issues to resolution
Work across functional areas (onboarding, support, development, marketing, etc.) within the company to meet client goals
Provide analytic skills in research
Be recognized as a knowledgeable representative in one or more key application areas
Train application users on use and administration of applications
Assist in Quality Assurance of new software releases
Be familiar and continue to follow the development of the industry and best practices
What you will Bring:
Strong client-first mindset with ability to manage and exceed expectations, supporting clients both offsite and onsite
Proactive, self-driven, and collaborative work style
Superior troubleshooting, analytical, and problem-solving skills
Ability to translate business requirements to senior stakeholders & technology teams
Proven aptitude to prioritize and manage multiple complex issues in dynamic environment
Clear and professional written and verbal communication in English
Working knowledge of fund accounting practices and product life cycle
Flexibility to support market hours, with occasional (rare) weekend availability
Strong organizational and project management skills
Required Skills & Experience:
Bachelor's degree, preferably in Accounting, Finance, Management Information Systems, Computer Science or related field.
2-5 years of experience in fund accounting, portfolio management, product management, product development, systems implementation/integration, or similar area.
Proven ability to thrive in a fast-paced, cross-functional environment with willingness to learn and adapt in a dynamic environment.
Strong capability to interpret business objectives and convert them into clear, actionable product features and strategic initiatives.
Effective time management skills, with the ability to prioritize responsibilities, meet short-term deadlines, and support long-term objectives.
Excellent analytical skills with a high level of attention to detail
Strong verbal & written communication skills with confidence working directly with clients
Advantageous but not required:
Background in Partnership Accounting or Trust Accounting or related fund accounting systems Previous experience as a business systems or product analyst
Previous experience in working in the family office or private equity market segments
Basic technical understanding of APIs, managing and retrieving data from relational databases with languages like ODBC or SQL, and the software development lifecycle
Experience working with Agile methodologies and project management tools
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
#J-18808-Ljbffr