Head of Customer Success & Adoption Strategy

A leader in digital operations management is seeking a Manager, Customer Success. This role involves leading a high-performing team of Customer Success Managers, focusing on customer engagement and product adoption. Responsibilities include strategizing for customer retention, monitoring key performance metrics, and fostering strong relationships with customers. The ideal candidate has extensive SaaS experience and proven leadership skills. The position is hybrid, based in Indianapolis with a competitive salary ranging from $142,100 to $194,000 USD. #J-18808-Ljbffr