Director, Global Advisory, NAM
BioCatch, New York, NY, United States
Company Overview
BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 34 of the world’s largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitated digital transformation, and grow customer relationships. BioCatch’s Client Innovation Board, an industry‑led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting‑edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com.
Position Director, Global Advisory – North America (Preferably East Coast)
Reports to VP, Global Advisory
Summary As Director, Global Advisory (North America), you will serve as a domain‑expert advisor and trusted partner to our regional sales and customer success teams. The role combines elements of subject‑matter expertise, consultative engagement, and thought leadership. You will help our largest customers solve complex fraud and financial‑crime challenges, translate customer needs into product innovation, and evangelize BioCatch’s value proposition at executive levels.
Role Responsibilities
Consultative advisory:
Provide deep fraud/financial‑crime expertise and consulting support to sales teams, identifying opportunities at existing and new clients.
Customer engagement:
Meet with customers’ senior fraud and risk leaders to understand business challenges and propose solutions based on BioCatch’s platform.
Thought leadership:
Develop and deliver content (articles, webinars, conference presentations) to position BioCatch as a leader in behavioral intelligence and device‑based fraud detection.
Evangelism:
Represent BioCatch at company events, industry events, and executive briefings; present complex concepts clearly to both technical and non‑technical audiences.
Use‑case innovation:
Identify emerging customer challenges and creative solution ideas and work with the Product team to prioritize new use‑cases.
Use‑case evaluation:
Evaluate new use‑cases for technical feasibility and functional fit, and work with clients in partnership with sales to deliver value outcomes.
Innovation Board:
Participate in the BioCatch Client Innovation Board, helping to evaluate and prioritize product innovations for our customers.
Market insights:
Maintain a comprehensive understanding of the competitive landscape, fraud threats, and regulatory trends, and share insights with internal stakeholders across Product, Sales, and Threat Analytics.
Requirements
Experience:
10+ years hands‑on experience in fraud & financial‑crime roles within financial services or fraud‑technology providers; 3+ years of consultative engagements at executive level.
Domain expertise:
Demonstrable depth in fraud, financial‑crime, and cybersecurity domains; ability to articulate how fraud teams operationalize technology in the fraud‑prevention “stack.”
Business case & metrics:
Proven ability to interpret fraud/financial‑crime metrics, build business cases and quantify ROI for customers.
Education:
Bachelor’s degree in a STEM/quantitative discipline such as Computer Science, Engineering, Mathematics, Economics or similar.
Communication & presentation:
Exceptionally strong verbal and written skills, with the ability to command a room and evangelize BioCatch’s solution at conferences.
Consultative skill:
Expert‑level consultative skills with the ability to collaborate, understand technical specifics and engage senior stakeholders confidently.
Soft skills:
Creativity and exceptional problem‑solving, active listening, collaboration, resilience under pressure, sense of purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, integrity, positive attitude, and entrepreneurial spirit.
Preferred Qualifications
Thought‑leadership track record:
2+ years of experience delivering thought‑leadership content via articles, podcasts, panels, webinars, or media interviews.
Growth support:
Demonstrated ability to drive revenue growth through advisory support and domain expertise.
Use‑case development:
Experience identifying new fraud use‑cases and influencing product roadmaps based on client feedback and business‑case modelling.
Market & threat knowledge:
Comprehensive understanding of the competitive landscape and fraud/financial‑crime threat environment.
Analytical mindset:
Familiar with fraud data sources, analytics, and reporting.
Leadership:
Experience mentoring, coaching or leading cross‑functional teams; participation in innovation boards or governance processes.
Innovation:
Proven ability to support or lead innovation initiatives and to communicate complex concepts to non‑technical stakeholders.
Desirable Qualifications
Advanced certifications (e.g., CFE, CISSP, ACAMS) or a master’s degree.
Exposure to multiple industries beyond financial services (e.g., retail, telecommunications, insurance).
Familiarity with AI/ML or digital identity technologies; experience with AI‑driven behavioral biometrics.
Experience in marketing, event organization, or public relations.
Knowledge of regulatory frameworks (AML, KYC, data‑privacy laws) and their impact on fraud‑prevention strategies.
Established network of contacts across fraud and financial‑services communities.
Multilingual abilities or experience working across different cultures and regions.
Proven track record mentoring teams, facilitating design‑thinking or strategy workshops.
Salary Range 170k - 210k annual
Benefits We take care of our team inside and outside of work, with benefits designed to support your health, growth, and well‑being.
Flexible paid time off policy
Sick, Maternity/Paternity, and other paid leaves
401(k) plan with up to 4% company match
Healthcare programs tailored to your needs
Life insurance
Wellness programs, EAP, and personalized health advocacy
Fully remote and shared‑space work options across the US
Monthly reimbursements for home internet and cell phone
The benefits listed reflect our offerings at the time of posting and may be adjusted, enhanced, or, where necessary, discontinued at the company's discretion.
#J-18808-Ljbffr
Position Director, Global Advisory – North America (Preferably East Coast)
Reports to VP, Global Advisory
Summary As Director, Global Advisory (North America), you will serve as a domain‑expert advisor and trusted partner to our regional sales and customer success teams. The role combines elements of subject‑matter expertise, consultative engagement, and thought leadership. You will help our largest customers solve complex fraud and financial‑crime challenges, translate customer needs into product innovation, and evangelize BioCatch’s value proposition at executive levels.
Role Responsibilities
Consultative advisory:
Provide deep fraud/financial‑crime expertise and consulting support to sales teams, identifying opportunities at existing and new clients.
Customer engagement:
Meet with customers’ senior fraud and risk leaders to understand business challenges and propose solutions based on BioCatch’s platform.
Thought leadership:
Develop and deliver content (articles, webinars, conference presentations) to position BioCatch as a leader in behavioral intelligence and device‑based fraud detection.
Evangelism:
Represent BioCatch at company events, industry events, and executive briefings; present complex concepts clearly to both technical and non‑technical audiences.
Use‑case innovation:
Identify emerging customer challenges and creative solution ideas and work with the Product team to prioritize new use‑cases.
Use‑case evaluation:
Evaluate new use‑cases for technical feasibility and functional fit, and work with clients in partnership with sales to deliver value outcomes.
Innovation Board:
Participate in the BioCatch Client Innovation Board, helping to evaluate and prioritize product innovations for our customers.
Market insights:
Maintain a comprehensive understanding of the competitive landscape, fraud threats, and regulatory trends, and share insights with internal stakeholders across Product, Sales, and Threat Analytics.
Requirements
Experience:
10+ years hands‑on experience in fraud & financial‑crime roles within financial services or fraud‑technology providers; 3+ years of consultative engagements at executive level.
Domain expertise:
Demonstrable depth in fraud, financial‑crime, and cybersecurity domains; ability to articulate how fraud teams operationalize technology in the fraud‑prevention “stack.”
Business case & metrics:
Proven ability to interpret fraud/financial‑crime metrics, build business cases and quantify ROI for customers.
Education:
Bachelor’s degree in a STEM/quantitative discipline such as Computer Science, Engineering, Mathematics, Economics or similar.
Communication & presentation:
Exceptionally strong verbal and written skills, with the ability to command a room and evangelize BioCatch’s solution at conferences.
Consultative skill:
Expert‑level consultative skills with the ability to collaborate, understand technical specifics and engage senior stakeholders confidently.
Soft skills:
Creativity and exceptional problem‑solving, active listening, collaboration, resilience under pressure, sense of purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, integrity, positive attitude, and entrepreneurial spirit.
Preferred Qualifications
Thought‑leadership track record:
2+ years of experience delivering thought‑leadership content via articles, podcasts, panels, webinars, or media interviews.
Growth support:
Demonstrated ability to drive revenue growth through advisory support and domain expertise.
Use‑case development:
Experience identifying new fraud use‑cases and influencing product roadmaps based on client feedback and business‑case modelling.
Market & threat knowledge:
Comprehensive understanding of the competitive landscape and fraud/financial‑crime threat environment.
Analytical mindset:
Familiar with fraud data sources, analytics, and reporting.
Leadership:
Experience mentoring, coaching or leading cross‑functional teams; participation in innovation boards or governance processes.
Innovation:
Proven ability to support or lead innovation initiatives and to communicate complex concepts to non‑technical stakeholders.
Desirable Qualifications
Advanced certifications (e.g., CFE, CISSP, ACAMS) or a master’s degree.
Exposure to multiple industries beyond financial services (e.g., retail, telecommunications, insurance).
Familiarity with AI/ML or digital identity technologies; experience with AI‑driven behavioral biometrics.
Experience in marketing, event organization, or public relations.
Knowledge of regulatory frameworks (AML, KYC, data‑privacy laws) and their impact on fraud‑prevention strategies.
Established network of contacts across fraud and financial‑services communities.
Multilingual abilities or experience working across different cultures and regions.
Proven track record mentoring teams, facilitating design‑thinking or strategy workshops.
Salary Range 170k - 210k annual
Benefits We take care of our team inside and outside of work, with benefits designed to support your health, growth, and well‑being.
Flexible paid time off policy
Sick, Maternity/Paternity, and other paid leaves
401(k) plan with up to 4% company match
Healthcare programs tailored to your needs
Life insurance
Wellness programs, EAP, and personalized health advocacy
Fully remote and shared‑space work options across the US
Monthly reimbursements for home internet and cell phone
The benefits listed reflect our offerings at the time of posting and may be adjusted, enhanced, or, where necessary, discontinued at the company's discretion.
#J-18808-Ljbffr