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Business Execution Consultant

Genesis10, Charlotte, NC, United States


Genesis10

is currently seeking a Business Execution Consultant – Hybrid for a 24+ month contract position with a Global Financial Institution located in Charlotte, NC.

In this role, you will be a key partner to the Product Owner, responsible for translating product vision into clear, testable user stories for teams developing merchant‑facing payment applications. The primary mission is on story refinement and maintaining a healthy backlog to ensure development teams are consistently two sprints ahead with high‑quality, well‑defined work. This is a Product Analyst role, not a Product Owner position, and offers a growth path toward Product Owner/Manager.

Responsibilities

Partner closely with the Product Owner to build and maintain a high quality backlog with at least two sprints of DoR ready items

Refine epics/features into user stories with clear, testable acceptance criteria; balance functional and non‑functional needs

Facilitate and participate in refinement sessions, uncover dependencies, and ensure scope, value, and risks are understood

Raise and flag unplanned work (sprint disruptions) and propose trade‑offs to keep delivery on track

Document application/platform current state, business processes, and data flows/mapping

Identify known gaps (tech or process), existing defects, and recommend pragmatic paths to resolution

Apply critical thinking to shape problem statements and solution design options for PO consideration

Engage product, technology, and business stakeholders; translate abstract concepts into concrete requirements

Collaborate with SMEs to validate use cases and acceptance criteria; drive alignment when responsibilities overlap

Support control/audit requests by assembling clear, traceable evidence across requirements and delivery artifacts

Document use cases/scenarios that inform design and business testing

Partner with UAT leads to shape the testing strategy/approach, share use cases, and engage end users; perform lightweight UAT when needed

Represent the scrum team in production triage; research issues/defects and act as the point of contact for defect intake and analysis

Assist with Sprint Planning by reviewing current sprint outcomes, identifying carryover, and prioritizing upcoming work

Proactively surface risks, assumptions, and dependencies; keep the PO informed and decisions well‑documented

Requirements

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education

3+ years as a Product Analyst/Business Analyst in Agile software delivery (Scrum or SAFe)

Proven user story writing and acceptance criteria definition; strong backlog refinement facilitation

Ability to translate ambiguous/abstract concepts into concrete, testable requirements with excellent written and verbal communication

Experience with defect analysis, root cause thinking, and working with engineering/QA to drive resolution

Hands‑on with Agile tooling (e.g., Jira or Azure Boards) and documentation (e.g., Confluence, process maps, data mapping)

Desired Skills

Financial Services background, ideally in Payments / Merchant Services (merchant onboarding, payment processing flows, gateways/terminals, authorization/clearing/settlement, chargebacks, reconciliation, BAU servicing)

Familiarity with controls, audit readiness, and data governance in a regulated environment (e.g., PCI‑DSS awareness is a plus)

Comfort navigating multiple stakeholders and resolving gray areas through influence and clarity

Exposure to basic data analysis (e.g., SQL or equivalent) to validate scenarios and support defect triage

Relevant certifications (CSPO/PSPO, SAFe POPM, ICP‑BA or similar)

Experience with diagramming tools (e.g., Visio, Miro/Mural)

Pay range:

$61.10 - $69.40 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract‑for‑hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid‑market organizations across the full spectrum of industry verticals.

Benefits of Working with Genesis10

Access to hundreds of clients, most who have been working with Genesis10 for 5‑20+ years.

The opportunity to have a career‑home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work‑Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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