Senior SaaS Product Support Manager (Remote)

A leading software company is seeking a Product Support Manager to oversee team operations in providing guidance on technical, policy, and procedure matters. The role requires a strong background in managing technical support teams, collaboration with cross-functional partners, and a commitment to developing staff. You will ensure the team meets performance metrics and customer satisfaction goals while monitoring incident tickets. This position offers a competitive salary range between $93,000 and $140,000, alongside performance bonuses and long-term incentives. #J-18808-Ljbffr