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PT Customer Service Representative

Y-Axis, Winchester, VA, United States


Winchester, Virginia, United States - Full Time

Start Date: Immediate

Expiry Date: 07 Apr, 26

Posted On: 07 Jan, 26

Experience: 0 year(s) or above

Remote Job: Yes

Telecommute: Yes

Sponsor Visa: No

Skills

Customer Service

Communication

Problem Solving

Basic Computer Proficiency

Sales

Teamwork

Time Management

Attention to Detail

Wellness and Fitness Services Description

Job Details

Job Location: L110 Winchester - Winchester, VA 22601

Job Shift: First Shift SAT-SUNDAY 6:30AM-1:30PM

MUST BE ABLE TO START ASAP!!!!!!!!!!!!! Part-Time: Starting at $12.50 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

We Are Accountable – Self-starters who pursue excellence.

We Are Driven – Problem solvers who deliver results.

We Are Passionate – Positive energy with a real desire to help others.

We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits Growth Opportunities over 90% of our management team started as an entry level team member!

Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

Shift-differential pay for select shifts

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Responsibilities

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

Answer phones in a friendly manner using information script.

Greet members, sign up and tour new members, and log amenities.

Respond to member questions and concerns in a timely and professional manner.

Process beverage or merchandise purchases through the point of sale system.

Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.

Provide a clean, sanitized and safe club environment.

Qualifications

Customer service experience.

High school diploma/GED equivalent preferred.

Must be 18 years of age or older.

Basic computer proficiency.

Physical Demands

Frequent lifting, carrying, pushing, and pulling.

Must be able to lift up to 75 lbs.

Will encounter cleaning chemicals during shift.

Frequent climbing, balancing, kneeling and crouching during shift.

Continual reaching with hands/fingers/arms during shift.

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