Neuroscience Territory Account Specialist – Detroit, S
Lifelancer, Ann Arbor, MI, United States
Job Title: Neuroscience Territory Account Specialist – Detroit, S
Job Location:
Ann Arbor, MI, USA Location Type:
Remote Contract Type:
Full-time Seniority Level:
Entry level
Summary This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position.
As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni‑channel engagement.
About The Role Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree required from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
Candidates with limited prior sales experience are also encouraged to apply.
Proven track‑record of consistent high‑performance, well‑versed in navigating and successfully selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems and meet the needs of key customers, while demonstrating ethical leadership and a compliance‑focused environment.
Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border, be able to travel 60‑80% of the time across a broad geography, and possess a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy‑and‑bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to sophisticated products or reimbursement pathways.
Leveling Guidelines The position will be filled at a level commensurate with experience.
Associate Territory Account Specialist:
4+ years of military leadership experience (e.g., Platoon Leader, Company Commander) or limited prior sales experience. Demonstrates strong collaboration, cross‑functional work, and effective communication.
Territory Account Specialist:
2+ years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, or B2B sectors within the last 5 years. Strong collaboration and cross‑functional communication ability.
Senior Territory Account Specialist:
5+ years in the same sectors as above within the last 5 years. Same collaboration and communication expectations.
Executive Territory Account Specialist:
10+ years in the same sectors as above within the last 5 years, with advanced collaboration and communication skills.
Driving is an Essential Function of this Role Because driving is essential, you must possess a fully valid and unrestricted driver’s license. The company provides accommodations for qualified individuals with medical restrictions when possible without eliminating driving as an essential function.
COVID‑19 Vaccine Policy (customer‑facing roles only) Novartis does not require vaccination or proof of a recent negative test at this time, but customer‑facing employees must comply with each customer’s credentialing guidelines, which may require vaccination. If unable to vaccinate, requests for reasonable accommodation will be considered. This requirement is subject to applicable state and local laws.
Training Period for Field Roles Successful completion of initial training is required, including home study of up to eight (8) hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary The salary for this position is expected to range between:
Associate Territory Account Specialist: $77,000 – $143,000 per year
Territory Account Specialist: $93,800 – $174,200 per year
Senior Territory Account Specialist: $119,700 – $222,300 per year
Executive Territory Account Specialist: $132,300 – $245,700 per year
The final salary offered is based on relevant skills and experience and will be reviewed periodically. Compensation also includes a performance‑based cash incentive and, depending on the role level, eligibility for annual equity awards.
Benefits and Rewards US‑based eligible employees receive a comprehensive benefits package that includes health, life, and disability benefits, a 401(k) with company contribution and match, and additional benefits. A generous time‑off package includes vacation, personal days, holidays, and leaves.
Why Novartis Helping people with disease and their families requires more than science; it requires a community of smart, passionate people like you. Collaboration and inspiration lead to breakthroughs that change patient lives. Join us to create a brighter future together. Learn more at https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards Read our handbook (PDF 30 MB) to learn more about how we help you thrive personally and professionally.
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers and do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or other protected status.
Accessibility & Reasonable Accommodations If you need a reasonable accommodation for any part of the application process or to perform essential job functions, please e‑mail [email protected] or call +1(877)395-2339. Include the job requisition number.
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Ann Arbor, MI, USA Location Type:
Remote Contract Type:
Full-time Seniority Level:
Entry level
Summary This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position.
As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni‑channel engagement.
About The Role Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree required from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
Candidates with limited prior sales experience are also encouraged to apply.
Proven track‑record of consistent high‑performance, well‑versed in navigating and successfully selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems and meet the needs of key customers, while demonstrating ethical leadership and a compliance‑focused environment.
Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border, be able to travel 60‑80% of the time across a broad geography, and possess a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy‑and‑bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to sophisticated products or reimbursement pathways.
Leveling Guidelines The position will be filled at a level commensurate with experience.
Associate Territory Account Specialist:
4+ years of military leadership experience (e.g., Platoon Leader, Company Commander) or limited prior sales experience. Demonstrates strong collaboration, cross‑functional work, and effective communication.
Territory Account Specialist:
2+ years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, or B2B sectors within the last 5 years. Strong collaboration and cross‑functional communication ability.
Senior Territory Account Specialist:
5+ years in the same sectors as above within the last 5 years. Same collaboration and communication expectations.
Executive Territory Account Specialist:
10+ years in the same sectors as above within the last 5 years, with advanced collaboration and communication skills.
Driving is an Essential Function of this Role Because driving is essential, you must possess a fully valid and unrestricted driver’s license. The company provides accommodations for qualified individuals with medical restrictions when possible without eliminating driving as an essential function.
COVID‑19 Vaccine Policy (customer‑facing roles only) Novartis does not require vaccination or proof of a recent negative test at this time, but customer‑facing employees must comply with each customer’s credentialing guidelines, which may require vaccination. If unable to vaccinate, requests for reasonable accommodation will be considered. This requirement is subject to applicable state and local laws.
Training Period for Field Roles Successful completion of initial training is required, including home study of up to eight (8) hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary The salary for this position is expected to range between:
Associate Territory Account Specialist: $77,000 – $143,000 per year
Territory Account Specialist: $93,800 – $174,200 per year
Senior Territory Account Specialist: $119,700 – $222,300 per year
Executive Territory Account Specialist: $132,300 – $245,700 per year
The final salary offered is based on relevant skills and experience and will be reviewed periodically. Compensation also includes a performance‑based cash incentive and, depending on the role level, eligibility for annual equity awards.
Benefits and Rewards US‑based eligible employees receive a comprehensive benefits package that includes health, life, and disability benefits, a 401(k) with company contribution and match, and additional benefits. A generous time‑off package includes vacation, personal days, holidays, and leaves.
Why Novartis Helping people with disease and their families requires more than science; it requires a community of smart, passionate people like you. Collaboration and inspiration lead to breakthroughs that change patient lives. Join us to create a brighter future together. Learn more at https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards Read our handbook (PDF 30 MB) to learn more about how we help you thrive personally and professionally.
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers and do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or other protected status.
Accessibility & Reasonable Accommodations If you need a reasonable accommodation for any part of the application process or to perform essential job functions, please e‑mail [email protected] or call +1(877)395-2339. Include the job requisition number.
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