Sales Development Representative
Crisis Prevention Institute, Milwaukee, WI, United States
Overview
Crisis Prevention Institute Inc. (CPI)
is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do.
The Role The Sales Development Representative
is responsible for supporting the Sales team in selling CPI’s training programs to targeted organizations. This role will provide direct sales support via multi-channel outbound strategies, leveraging multiple sales technologies, primarily focusing on prospective customers in our core markets.
What You Get To Do Everyday
Generate interest in CPI training programs, engage with prospective customers, and schedule meetings with prospects and the CPI Territory Account Managers and Enterprise Sales Executives.
Manage a pipeline of leads via Customer Relationship Management (CRM) system, reporting on pipeline status regularly.
Deliver warm leads to the Territory Account Managers and Enterprise Sales teams.
Utilize sales generation tools, cold calling, and emailing to generate new sales opportunities.
Support leadership when asked by actively participating in projects and/or assignments within the department or cross-departmentally.
Identify and share best practices for refining the company’s lead-generation playbook with team members and leadership.
Serve as a key member of the Sales Development Team.
Assist in the professional development of other team members through job shadowing, formal training, and serving as the point of contact for additional questions.
Perform other position-related duties as assigned.
You Need to Have
High school Diploma or GED
Experience working with Microsoft Suite products
High level of customer focus, with internal and external customers
Well organized and capable of managing multiple tasks at one time
Results-driven
Strong verbal and written communication
Intellectually curious with excellent problem-solving skills
Ability to work independently and be a member of a multi-function team
High attention to detail
We'd Love to See
Bachelor’s Degree or equivalent experience
Experience working with a CRM, such as Salesforce or Microsoft Dynamics
Experience working with sales enablement tools such as SalesLoft, Gong, or Hubspot
What We Offer
$45,000 annual salary
Annual company performance bonus
Comprehensive benefits package
401k
PTO
Health & Wellness Days
Paid Volunteer Time Off
Continuing education and training
Hybrid work schedule
Equal Opportunity Employer Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
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is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do.
The Role The Sales Development Representative
is responsible for supporting the Sales team in selling CPI’s training programs to targeted organizations. This role will provide direct sales support via multi-channel outbound strategies, leveraging multiple sales technologies, primarily focusing on prospective customers in our core markets.
What You Get To Do Everyday
Generate interest in CPI training programs, engage with prospective customers, and schedule meetings with prospects and the CPI Territory Account Managers and Enterprise Sales Executives.
Manage a pipeline of leads via Customer Relationship Management (CRM) system, reporting on pipeline status regularly.
Deliver warm leads to the Territory Account Managers and Enterprise Sales teams.
Utilize sales generation tools, cold calling, and emailing to generate new sales opportunities.
Support leadership when asked by actively participating in projects and/or assignments within the department or cross-departmentally.
Identify and share best practices for refining the company’s lead-generation playbook with team members and leadership.
Serve as a key member of the Sales Development Team.
Assist in the professional development of other team members through job shadowing, formal training, and serving as the point of contact for additional questions.
Perform other position-related duties as assigned.
You Need to Have
High school Diploma or GED
Experience working with Microsoft Suite products
High level of customer focus, with internal and external customers
Well organized and capable of managing multiple tasks at one time
Results-driven
Strong verbal and written communication
Intellectually curious with excellent problem-solving skills
Ability to work independently and be a member of a multi-function team
High attention to detail
We'd Love to See
Bachelor’s Degree or equivalent experience
Experience working with a CRM, such as Salesforce or Microsoft Dynamics
Experience working with sales enablement tools such as SalesLoft, Gong, or Hubspot
What We Offer
$45,000 annual salary
Annual company performance bonus
Comprehensive benefits package
401k
PTO
Health & Wellness Days
Paid Volunteer Time Off
Continuing education and training
Hybrid work schedule
Equal Opportunity Employer Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
#J-18808-Ljbffr