Recreation Specialist II
International Executive Service Corps, Virginia Beach, VA, United States
Recreation Specialist II – Recreation Services duties and responsibilities could include but not be limited to:
Customer Service
Provide legendary experiences to internal and external customers in both written and oral forms
Lead and instruct staff on how to provide legendary experiences while promoting Parks and Recreation programs and services
Promote teamwork and serve as a catalyst for a positive work environment among several work units
Provide facility tours and upsell programs and amenities
Facility Management
Oversee, assess and ensure efficient and safe daily operations of the facility
Facilitate training and coordination of emergency operating procedures in conjunction with other units
Coordinate use of facility space
Collaborate to set goals and objectives
Work with Creative HQ to understand demographic information, citizen priorities and trends. Ensure that all programmatic information for the recreation center is appropriately entered into registration software
Build strong internal and external communications
Effectively resolve issues including conflicts among customers
Effectively negotiate and oversee contracts and service agreements
Enforce city policies, procedures and safety practices
Respond to and/or oversee the investigation of accidents and incidents and ensure corrective action is initiated
Develop, recommend, draft, and enforce unit policies and procedures. Coordinate with other City agencies and groups within the department
Ensure equipment inventory and maintenance is completed in a timely, accurate and purposeful manner
Investigate and appropriately report maintenance-related concerns. Serve as facility contact during repairs
Supervision & Leadership
Be empowered and take initiative; foster an environment that encourages everyone to feel confident in their ability to make decisions
Provide leadership and supervision for the Recreation Center Services Unit for part time and full-time employees and volunteers. Tasks to include hiring, training, professional development, mentoring, evaluating, and disciplining
Set goals and parameters for the team to conduct diverse programs and activities utilizing departmental amenities
Assist the team with problem-solving to facilitate effective program and facility operations
Skill in handling personnel matters and administrative duties
Facilitate unit and facility work schedules that are appropriate to the center's programming and participation needs and remain within budget
Skill in handling difficult interpersonal working relationships with employees and the public
Budget and Statistics
Effectively utilize and track resources; project, track and meet revenue and expenditure targets
Prepare required reports and documents
Prepare statistical data for budgetary purposes and ensure accuracy
Track part‑time hours to ensure staff are not working over the allotted number of budgeted hours
Experience using software programs such as Word, Excel, Outlook, ActiveNet, Oracle and databases for financials/programs
Programming
Plan, coordinate, supervise and evaluate department recreation programs for preschoolers, youth, teens, adults and seniors to include but not be limited to: Forever Young Programs, Drop‑in Childcare, birthday parties, special events, classes, sports and specialty camps, weight room, gymnasium, sports, and youth game room operations
Community Outreach
Develop and maintain community outreach, partnerships and collaboration with local businesses, organizations, city agencies, schools, etc
Full Time Perks Employees who are new to the Virginia Retirement System are eligible for:
11 Paid Holidays plus 3 Additional Personal Holidays
18 Days of Paid Time Off (PTO)
Medical, Dental, Vision, and Prescription Coverage
Legal and Identity Theft Protection
Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
Commonwealth of Virginia 457 Deferred Compensation Plan (COV457)
Hybrid 457 Cash Match
Virginia Local Disability Program (VLDP) – Income Replacement (Short‑Term Disability, Long‑Term Disability, and Long‑Term Care)
Optional Life Insurance
Wellness Programs
Employee Assistance Program / Work‑Life Services
Paid Maternity/Paternity/Parental Care Leave
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Customer Service
Provide legendary experiences to internal and external customers in both written and oral forms
Lead and instruct staff on how to provide legendary experiences while promoting Parks and Recreation programs and services
Promote teamwork and serve as a catalyst for a positive work environment among several work units
Provide facility tours and upsell programs and amenities
Facility Management
Oversee, assess and ensure efficient and safe daily operations of the facility
Facilitate training and coordination of emergency operating procedures in conjunction with other units
Coordinate use of facility space
Collaborate to set goals and objectives
Work with Creative HQ to understand demographic information, citizen priorities and trends. Ensure that all programmatic information for the recreation center is appropriately entered into registration software
Build strong internal and external communications
Effectively resolve issues including conflicts among customers
Effectively negotiate and oversee contracts and service agreements
Enforce city policies, procedures and safety practices
Respond to and/or oversee the investigation of accidents and incidents and ensure corrective action is initiated
Develop, recommend, draft, and enforce unit policies and procedures. Coordinate with other City agencies and groups within the department
Ensure equipment inventory and maintenance is completed in a timely, accurate and purposeful manner
Investigate and appropriately report maintenance-related concerns. Serve as facility contact during repairs
Supervision & Leadership
Be empowered and take initiative; foster an environment that encourages everyone to feel confident in their ability to make decisions
Provide leadership and supervision for the Recreation Center Services Unit for part time and full-time employees and volunteers. Tasks to include hiring, training, professional development, mentoring, evaluating, and disciplining
Set goals and parameters for the team to conduct diverse programs and activities utilizing departmental amenities
Assist the team with problem-solving to facilitate effective program and facility operations
Skill in handling personnel matters and administrative duties
Facilitate unit and facility work schedules that are appropriate to the center's programming and participation needs and remain within budget
Skill in handling difficult interpersonal working relationships with employees and the public
Budget and Statistics
Effectively utilize and track resources; project, track and meet revenue and expenditure targets
Prepare required reports and documents
Prepare statistical data for budgetary purposes and ensure accuracy
Track part‑time hours to ensure staff are not working over the allotted number of budgeted hours
Experience using software programs such as Word, Excel, Outlook, ActiveNet, Oracle and databases for financials/programs
Programming
Plan, coordinate, supervise and evaluate department recreation programs for preschoolers, youth, teens, adults and seniors to include but not be limited to: Forever Young Programs, Drop‑in Childcare, birthday parties, special events, classes, sports and specialty camps, weight room, gymnasium, sports, and youth game room operations
Community Outreach
Develop and maintain community outreach, partnerships and collaboration with local businesses, organizations, city agencies, schools, etc
Full Time Perks Employees who are new to the Virginia Retirement System are eligible for:
11 Paid Holidays plus 3 Additional Personal Holidays
18 Days of Paid Time Off (PTO)
Medical, Dental, Vision, and Prescription Coverage
Legal and Identity Theft Protection
Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
Commonwealth of Virginia 457 Deferred Compensation Plan (COV457)
Hybrid 457 Cash Match
Virginia Local Disability Program (VLDP) – Income Replacement (Short‑Term Disability, Long‑Term Disability, and Long‑Term Care)
Optional Life Insurance
Wellness Programs
Employee Assistance Program / Work‑Life Services
Paid Maternity/Paternity/Parental Care Leave
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