Director, Product - Small Commercial
Markel, Richmond, VA, United States
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
We give people the confidence to move forward and seize opportunities, and you’ll find your fit among our global community of optimists and problem‑solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!
Director, Package Product Management The Director, Package Product Management leads the development and execution of strategy for Markel’s commercial package product portfolio within the Small Commercial Business Unit. This role is accountable for driving profitable growth through disciplined underwriting, sound product strategy, and effective portfolio management across packaged offerings. Working in close partnership with underwriting, actuarial, distribution, claims, operations, and technology teams, the Director will play a key role in advancing pricing and underwriting capabilities, refining risk appetite, improving automation and ease of use, and identifying opportunities for organic expansion. Success in this role requires balancing innovation and scalability with alignment to Markel’s risk culture and long‑term financial objective.
Working with Senior and Executive Management, this position is accountable for reviewing and evaluating referrals for pricing, coverages, and loss detail in order to underwrite profitable business in a portfolio arrangement. It also involves developing and maintaining productive relationships within assigned UW segments; product line management; Senior/Executive Management; Business Development, and shared service functions such as claims, finance, etc.
Key Responsibilities
Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed.
Evaluates portfolio performance regularly working with Underwriting Leaders to identify drivers of performance, risks, and opportunities.
Drives UW technical excellence working with Underwriting Leaders to identify and resolve issues.
Works with Underwriting Leaders to identify product and services enhancements, underwriter capability development opportunities (e.g., skills, tools).
Provides proven leadership experience in cross‑functional, matrixed environments.
Exhibits excellent communication skills with the ability to engage senior leaders and technical teams alike.
Delegates underwriting authority to underwriting staff via letters of authority; monitors and revises as appropriate.
Assists and oversees product strategy, communication, and execution.
Maximizes individual and team performance through automation efforts.
Presents to senior management on key indicators, metrics, and drivers that impact the attainment of business goals.
Acts as a knowledge expert within the company on industry trends related to assigned products and educates the organization on best practices in the market.
Assists in the development and implementation of new products and leads the effort in conjunction with PRS to make recommendations on product design, price, and development efforts.
Demonstrates strong analytical skills and excellent problem‑solving/decision‑making abilities and the ability to translate data into strategic decisions.
Manages assigned product line(s) to achieve profit, revenue, loss ratio, and expense targets; is responsible for setting underwriting, profitability, growth, and retention of new and renewal business that is consistent with underwriting strategies.
Maintains an understanding of all Markel products, services, and solutions and initiates discussions with other business units as appropriate.
Qualifications & Experience
Bachelor’s degree required; advanced degree (MBA, MS, or equivalent) preferred.
Minimum 10 years of current multiline package experience, preferably with deep exposure to underwriting, product management, pricing, or actuarial disciplines.
Expert‑level knowledge of all aspects of coverage forms, exclusions, and exposure. Pricing, structure, rating, rating plans, loss forecasting, market knowledge, preferred.
Advanced knowledge of and experience operating within several different industry segments; insurance operations; claims, finance and actuarial concepts; regulatory environment; loss control/risk engineering; reinsurance; account management; product development; and industry trends.
Demonstrates effective collaboration within/across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, NA Product Teams). Shows broad understanding of claims, actuarial, product development, regulatory, and compliance functions.
Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and independently execute and advance the collaboration model.
#LI-Hybrid #LI-SY
US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay Information The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, job‑relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $136,840 – $188,155 with a 55% bonus potential.
Who we are Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
What’s In It For You
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full‑time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part? Choose ’Apply Now’ to fill out our short application, so that we can find out more about you.
Note About Employment Scams Markel is aware of employment‑related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. All legitimate job postings will be posted on Markel Careers. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.
Equal Opportunity Employer Statement Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic… (full EEO statement retained).
No agencies please.
#J-18808-Ljbffr
We give people the confidence to move forward and seize opportunities, and you’ll find your fit among our global community of optimists and problem‑solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!
Director, Package Product Management The Director, Package Product Management leads the development and execution of strategy for Markel’s commercial package product portfolio within the Small Commercial Business Unit. This role is accountable for driving profitable growth through disciplined underwriting, sound product strategy, and effective portfolio management across packaged offerings. Working in close partnership with underwriting, actuarial, distribution, claims, operations, and technology teams, the Director will play a key role in advancing pricing and underwriting capabilities, refining risk appetite, improving automation and ease of use, and identifying opportunities for organic expansion. Success in this role requires balancing innovation and scalability with alignment to Markel’s risk culture and long‑term financial objective.
Working with Senior and Executive Management, this position is accountable for reviewing and evaluating referrals for pricing, coverages, and loss detail in order to underwrite profitable business in a portfolio arrangement. It also involves developing and maintaining productive relationships within assigned UW segments; product line management; Senior/Executive Management; Business Development, and shared service functions such as claims, finance, etc.
Key Responsibilities
Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed.
Evaluates portfolio performance regularly working with Underwriting Leaders to identify drivers of performance, risks, and opportunities.
Drives UW technical excellence working with Underwriting Leaders to identify and resolve issues.
Works with Underwriting Leaders to identify product and services enhancements, underwriter capability development opportunities (e.g., skills, tools).
Provides proven leadership experience in cross‑functional, matrixed environments.
Exhibits excellent communication skills with the ability to engage senior leaders and technical teams alike.
Delegates underwriting authority to underwriting staff via letters of authority; monitors and revises as appropriate.
Assists and oversees product strategy, communication, and execution.
Maximizes individual and team performance through automation efforts.
Presents to senior management on key indicators, metrics, and drivers that impact the attainment of business goals.
Acts as a knowledge expert within the company on industry trends related to assigned products and educates the organization on best practices in the market.
Assists in the development and implementation of new products and leads the effort in conjunction with PRS to make recommendations on product design, price, and development efforts.
Demonstrates strong analytical skills and excellent problem‑solving/decision‑making abilities and the ability to translate data into strategic decisions.
Manages assigned product line(s) to achieve profit, revenue, loss ratio, and expense targets; is responsible for setting underwriting, profitability, growth, and retention of new and renewal business that is consistent with underwriting strategies.
Maintains an understanding of all Markel products, services, and solutions and initiates discussions with other business units as appropriate.
Qualifications & Experience
Bachelor’s degree required; advanced degree (MBA, MS, or equivalent) preferred.
Minimum 10 years of current multiline package experience, preferably with deep exposure to underwriting, product management, pricing, or actuarial disciplines.
Expert‑level knowledge of all aspects of coverage forms, exclusions, and exposure. Pricing, structure, rating, rating plans, loss forecasting, market knowledge, preferred.
Advanced knowledge of and experience operating within several different industry segments; insurance operations; claims, finance and actuarial concepts; regulatory environment; loss control/risk engineering; reinsurance; account management; product development; and industry trends.
Demonstrates effective collaboration within/across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, NA Product Teams). Shows broad understanding of claims, actuarial, product development, regulatory, and compliance functions.
Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and independently execute and advance the collaboration model.
#LI-Hybrid #LI-SY
US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay Information The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, job‑relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $136,840 – $188,155 with a 55% bonus potential.
Who we are Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
What’s In It For You
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full‑time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part? Choose ’Apply Now’ to fill out our short application, so that we can find out more about you.
Note About Employment Scams Markel is aware of employment‑related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. All legitimate job postings will be posted on Markel Careers. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.
Equal Opportunity Employer Statement Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic… (full EEO statement retained).
No agencies please.
#J-18808-Ljbffr