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ASG Presales Solutions Engineer - Identity

SHI International Corp., New York, NY, United States


About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary The ASG Presales Solutions Engineer – Identity collaborates with account teams to assess customer cybersecurity needs and will be a customer-facing cloud security expert. They will take a consultative approach to security projects and have a holistic understanding of how security technology enables business. The Solutions Engineer will also develop and deliver new security services offerings to address customer requests/opportunities.

This is a remote position that may be required to reside in the Central or Northeast region of the US as required for business needs and as determined by SHI management.

Responsibilities

Collaborate with account teams to evaluate and understand customers\' cybersecurity technologies and needs.

Collaborate with multiple layers of contacts within client organizations, including CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand goals and objectives.

Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study.

Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training.

Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape.

Engage in self-study and independent work in lab facilities to increase job-related knowledge and skills.

Develop collateral to assist with cybersecurity sales engagements.

Develop use cases in the SHI lab to support sales engagements.

Behaviors and Competencies

Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.

Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.

Communication: Can effectively communicate complex ideas and information to diverse audiences and facilitate effective communication between others.

Detail-Oriented: Can manage complex tasks or projects, identify errors or inconsistencies, ensure all details are addressed, and maintain quality.

Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.

Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose innovative solutions.

Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.

Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.

Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, with a track record of results.

Skill Level Requirements

Experience working in identity management and security solutions.

Deep technical identity governance and security knowledge, including IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI controls.

Excellent presentation skills, including the ability to run demos on identity security solutions.

Outstanding written and verbal communication.

Attention to detail, organization, and follow-up skills.

Initiative to research and resolve problems with a positive attitude.

Exceptional relationship-building acumen with a passion for technology.

Strong documentation skills to include system
etwork diagrams and presentations.

General understanding of security frameworks such as NIST, HITRUST, and CIS.

Expert technical knowledge of security solutions.

Preferred Certifications: CISSP, GIAC certifications, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security or relevant professional certifications in cybersecurity.

Other Requirements

Completed Bachelor’s Degree or relevant work experience required.

3–5 years of experience in a similar role.

5+ years experience in a technical cybersecurity role.

3+ years experience in Security Pre-Sales Consulting.

Ability to travel to SHI, partner, and customer events.

The estimated annual pay range for this position is $120,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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