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Strategic CSM Director: AI ROI for Sales & Service Clouds

Salesforce, Atlanta, GA, United States


A leading global software company is looking for a Customer Success Manager, Director to partner with high-impact accounts. This role requires 7+ years of experience in customer success and strategic leadership within SaaS. Responsibilities include managing executive-level partnerships, quantifying ROI, and orchestrating cross-functional teams. Ideal candidates will have excellent communication skills and a solid understanding of technical and business requirements. Competitive compensation with a typical range of $171,200 - $273,000 annually is offered. #J-18808-Ljbffr