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Regional Food Service Director of Operations

Compass Healthcare, Jacksonville, FL, United States


Morrison Healthcare

Salary:

$140,000.00 Other Forms of Compensation: RDO Bonus

Company Overview Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and health systems. With more than 31,000 associates nationwide, we use Power of Food to create personalized dining experiences for patients and in cafés. For over 70 years we have leveraged culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. In recognition, we have been named a Best Place to Work by Modern Healthcare and a Top 125/APEX Award Training Organization by Training Magazine. Our team includes more than 1,600 registered dietitians and 1,200 executive chefs, serving over 600 million meals annually.

Job Summary We are seeking a

Regional Director of Operations

to provide strategic, multi‑unit leadership across food service operations throughout

Alabama .

Relocation Assistance Available

Key Responsibilities

Lead, manage, and inspire a diverse team of District Managers, Resident District Managers, and Director of Dining Services.

Drive self and team toward building strong relationships with clients at all levels and achieving KPIs (profitability, safety, engagement).

Serve on regional leadership team; communicate with peers to share best practices, mitigate risks, champion diversity, and build community.

Own all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; make decisions grounded in risk/reward balance and short/long‑term implications.

Support RVP in setting a cultural tone in the region; meet regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment.

Represent the Chartwells team to senior clients and act as escalation point.

Work with regional team to ensure Sales and Retention processes are smooth for all accounts.

Collaborate with key partners to support regional initiatives.

Ensure compliance with QA, policy, and USDA program requirements, and complete all reporting on time.

Champion development with RVP; conduct performance evaluations, succession planning, and build multi‑unit management skills.

Own financial results/P&L for assigned territory and work with leadership to ensure accurate reporting, forecasting, and budgeting.

Ensure consistent and fair administration of all policies and procedures.

Recognize and anticipate marketplace trends; participate in regional strategic planning meetings.

Required Qualifications

Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi‑unit foodservice, hospitality management, plant operations, environmental services, laundry distribution, or other support services.

Preferred Qualifications

Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations.

Proven track record of growing a business and leading teams, with strong financial acumen.

Ability to think quickly, analytically, strategically, and accurately.

Expert client relationship, influencing, listening, and communications skills.

Championship of an inclusion mindset; proactive, positive, professional, flexible, and resilient.

Initiative, ownership, multi‑tasking, prioritization, and organization skills.

Proficient in Microsoft Suite.

Extensive travel required.

Benefits

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely,

click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Equal Opportunity Statement Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug‑free workplace.

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