Director of Homeless Response System
All Chicago, Chicago, IL, United States
REPORTS TO:
Senior Director of Community Engagement and Impact
STATUS:
Exempt, salaried, full-time
LOCATION:
Chicago, Illinois, (currently hybrid remote/in-office schedule)
SALARY RANGE:
$86,457 - $136,563 (range commensurate with experience)
ABOUT ALL CHICAGO: All Chicago’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 12,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.
All Chicago prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.
We bring a sense of collaboration to our work and actively seek solutions through partnership. Come work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.allchicago.org.
Position Summary: The Director provides strategic, operational, and managerial leadership for several key All Chicago initiatives. This role supports stewardship of the homeless response system, including cross-sector partner engagement, identifying strategic priorities, and guiding committees and working groups of the Continuum of Care’s Board of Directors.
The Director supervises approximately 2-3 staff and may take on additional priority projects as organizational needs evolve. The Director is anticipated to manage a large community engagement project in their first few months on the job, and then the role will transition to more ongoing community stewardship responsibilities.
Specific Responsibilities: Homeless response system management
Provide staffing support and thought leadership to committees and working groups of the Continuum of Care’s Board of Directors
Provide strategic leadership for the oversight of various systems coordination activities, including establishing and/or reviewing processes, workflows, program goals, and the establishment of work plan that will set goals, timelines and expectations
Work closely with other teams at All Chicago to support strategic decision making by the CoC
Board of Directors
Ensure successful accomplishment of program goals and refinements/revisions directly and through supervision/direction of team members
Engage diverse stakeholders, including funders, people with lived experience of homelessness, and service providers, to co-design a vision for the future state of the homeless response system
Facilitate complex conversations, build consensus, and maintain consistent, transparent communication among partners
Identify opportunities for new cross-sector collaboration that address system gaps and advance policy priorities
Design opportunities to incorporate voices of people with lived experience into the development and refinement of program design, processes and workflows
Work across teams to build and maintain strong working relationships with partners such as affordable housing, healthcare, behavioral health, criminal justice, and workforce sectors
Participate-in, convene and/or support cross-sector working groups, task forces, and initiatives
Communications
Facilitate, prepare agendas for, and participate in meetings with partner agencies and funders
Act as an ambassador for All Chicago in all settings, demonstrating a commitment to the organizational mission, Emergency Fund programming and Chicago Continuum of Care system priorities
Contribute to cross-country information sharing and best practices throughout the initiative
Respond to and address the concerns of various stakeholders in a professional and timely manner, including service providers, staff, government officials, People with Lived Experience of homelessness, and other community members
Administration and Other Activities
Work closely with the Executive Team to oversee the development and implementation of the All Chicago strategic plan objectives and ensure they are in alignment with the organization and direct reports’ workplans
Lead, mentor, and supervise assigned staff and interns. Conduct supervision sessions with direct reports, prepare three-month probationary evaluation reports for new hires and twelve-month performance evaluations for all direct reports
Develop and manage a high performing project team, ensuring succession plans are in place
Write position descriptions and lead the hiring, and if necessary, conduct disciplinary and other personnel actions in accord with personnel policies, for all direct reports
Serve as an agency leader and liaison with other departments
Communicate effectively with supervisors, peers, and partners in written, oral and in-person communication in both groups and at public events
Think creatively in the development, design, and creation of new applications, ideas, relationships, systems, and support
Actively participates in department, committee, and staff meetings
Assists with All Chicago events and other activities as assigned
Other duties as assigned
Requirements Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following:
Bachelor’s degree in Social Work, Psychology, Social Justice or another related field is required. Master’s degree in one of these fields preferred. An equivalent combination of education and experience will also be considered
A minimum of 10 years of experience in the field of social services or related experience, with increasing levels of authority and responsibility
Excellent professional writing and verbal communications skills
Exceptional work ethic and integrity
Goal-oriented and results-driven
Demonstrated experience running direct-service programs strongly preferred
Solid knowledge of the Chicago CoC and homelessness strongly preferred
Solid interpersonal skills, professional presence, and ability to interact with a diverse audience
Track record of being self-motivated with the ability to prioritize, meet deadlines and manage changing priorities in a fast-paced environment is strongly preferred
Proven project management skills required
Proven management skills with the ability to motivate, stimulate and inspire teams to maximize their efforts in productivity and quality
Excellent organizational and leadership skills
Good working knowledge/skills with Microsoft Office Suite of products including, but not limited to, Word, PowerPoint, Excel required
Compensation: Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
To Apply: Please submit cover letter, resume, and salary range requirement.
#J-18808-Ljbffr
Senior Director of Community Engagement and Impact
STATUS:
Exempt, salaried, full-time
LOCATION:
Chicago, Illinois, (currently hybrid remote/in-office schedule)
SALARY RANGE:
$86,457 - $136,563 (range commensurate with experience)
ABOUT ALL CHICAGO: All Chicago’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 12,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.
All Chicago prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.
We bring a sense of collaboration to our work and actively seek solutions through partnership. Come work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.allchicago.org.
Position Summary: The Director provides strategic, operational, and managerial leadership for several key All Chicago initiatives. This role supports stewardship of the homeless response system, including cross-sector partner engagement, identifying strategic priorities, and guiding committees and working groups of the Continuum of Care’s Board of Directors.
The Director supervises approximately 2-3 staff and may take on additional priority projects as organizational needs evolve. The Director is anticipated to manage a large community engagement project in their first few months on the job, and then the role will transition to more ongoing community stewardship responsibilities.
Specific Responsibilities: Homeless response system management
Provide staffing support and thought leadership to committees and working groups of the Continuum of Care’s Board of Directors
Provide strategic leadership for the oversight of various systems coordination activities, including establishing and/or reviewing processes, workflows, program goals, and the establishment of work plan that will set goals, timelines and expectations
Work closely with other teams at All Chicago to support strategic decision making by the CoC
Board of Directors
Ensure successful accomplishment of program goals and refinements/revisions directly and through supervision/direction of team members
Engage diverse stakeholders, including funders, people with lived experience of homelessness, and service providers, to co-design a vision for the future state of the homeless response system
Facilitate complex conversations, build consensus, and maintain consistent, transparent communication among partners
Identify opportunities for new cross-sector collaboration that address system gaps and advance policy priorities
Design opportunities to incorporate voices of people with lived experience into the development and refinement of program design, processes and workflows
Work across teams to build and maintain strong working relationships with partners such as affordable housing, healthcare, behavioral health, criminal justice, and workforce sectors
Participate-in, convene and/or support cross-sector working groups, task forces, and initiatives
Communications
Facilitate, prepare agendas for, and participate in meetings with partner agencies and funders
Act as an ambassador for All Chicago in all settings, demonstrating a commitment to the organizational mission, Emergency Fund programming and Chicago Continuum of Care system priorities
Contribute to cross-country information sharing and best practices throughout the initiative
Respond to and address the concerns of various stakeholders in a professional and timely manner, including service providers, staff, government officials, People with Lived Experience of homelessness, and other community members
Administration and Other Activities
Work closely with the Executive Team to oversee the development and implementation of the All Chicago strategic plan objectives and ensure they are in alignment with the organization and direct reports’ workplans
Lead, mentor, and supervise assigned staff and interns. Conduct supervision sessions with direct reports, prepare three-month probationary evaluation reports for new hires and twelve-month performance evaluations for all direct reports
Develop and manage a high performing project team, ensuring succession plans are in place
Write position descriptions and lead the hiring, and if necessary, conduct disciplinary and other personnel actions in accord with personnel policies, for all direct reports
Serve as an agency leader and liaison with other departments
Communicate effectively with supervisors, peers, and partners in written, oral and in-person communication in both groups and at public events
Think creatively in the development, design, and creation of new applications, ideas, relationships, systems, and support
Actively participates in department, committee, and staff meetings
Assists with All Chicago events and other activities as assigned
Other duties as assigned
Requirements Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following:
Bachelor’s degree in Social Work, Psychology, Social Justice or another related field is required. Master’s degree in one of these fields preferred. An equivalent combination of education and experience will also be considered
A minimum of 10 years of experience in the field of social services or related experience, with increasing levels of authority and responsibility
Excellent professional writing and verbal communications skills
Exceptional work ethic and integrity
Goal-oriented and results-driven
Demonstrated experience running direct-service programs strongly preferred
Solid knowledge of the Chicago CoC and homelessness strongly preferred
Solid interpersonal skills, professional presence, and ability to interact with a diverse audience
Track record of being self-motivated with the ability to prioritize, meet deadlines and manage changing priorities in a fast-paced environment is strongly preferred
Proven project management skills required
Proven management skills with the ability to motivate, stimulate and inspire teams to maximize their efforts in productivity and quality
Excellent organizational and leadership skills
Good working knowledge/skills with Microsoft Office Suite of products including, but not limited to, Word, PowerPoint, Excel required
Compensation: Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
To Apply: Please submit cover letter, resume, and salary range requirement.
#J-18808-Ljbffr