Director of Operations
Y-Axis, Carlsbad, CA, United States
Director of Operations at Full Swing Golf Inc
Carlsbad, California, United States - Full Time
Immediate Start Date
Remote Job: Yes
Telecommute: Yes
Sponsor Visa: No
Experience: 5+ years
Description Full Swing is the leader in sports technology, revolutionizing the way athletes and enthusiasts train, play, and experience the game. Trusted by the world’s best golfers including Tiger Woods, Jon Rahm, and Jordan Spieth, Full Swing delivers industry‑leading golf simulators and launch monitors used both at home and on the PGA Tour. We blend cutting‑edge hardware and software to bring golf to life like never before.
The Director of Operations is a strategic leader responsible for overseeing the end‑to‑end supply chain operations, primarily warehouse management, logistics, inventory and distribution functions with oversight on purchasing and sourcing. We’re looking for a hands‑on Director of Operations who can drive execution, tighten processes, and lead with accountability. Success in the first year looks like measurable improvements in efficiency, clarity, and operational ownership.
Supervisory Responsibilities
Participates in the hiring and training of departmental managers.
Organizes and oversees the work and schedules of departmental managers.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
What You Will Do
Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identify opportunities for improvement.
Review, analyze, and evaluate business procedures.
Implement policies and procedures that will improve day‑to‑day operations.
Ensure work environments are adequate and safe.
Oversee purchasing, warehouse, inventory and 3PL operators, ensuring each is reaching goals set by departmental and company leadership.
Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales in each division to achieve financial objectives.
Communicate and explain new directives, policies, or procedures to managers; for major changes, meet with the entire operations staff to explain changes, answer questions, and maintain morale.
Improve customer service and satisfaction through policy and procedural changes.
Lead coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost‑effective business processes.
Project a positive image of the organization to employees, customers, industry, and community.
Perform other related duties as assigned.
Requirements
Bachelor’s degree in supply chain management, Operations Management, Business Administration, or a related field – or equivalent work experience.
5–10 years’ experience in operations management, with experience in warehouse operations, logistics and distribution within a high‑growth environment.
Ability to work in a highly entrepreneurial environment.
Ability to understand processes and workflows and help translate them to a digital workflow within IT Business Systems.
Proven experience in managing large‑scale warehouse operations and working with third‑party logistics providers (3PLs).
Strong understanding of supply chain principles, logistics strategies, and inventory management.
Demonstrated ability to lead and develop cross‑functional teams, with a focus on continuous improvement and operational excellence.
Excellent communication, negotiation, and interpersonal skills.
Effective troubleshooting and critical thinking skills.
Problem‑solving skills.
Project and time management skills.
Ability to work and achieve results with minimal direction.
Experience with Salesforce and/or Netsuite is a plus.
What We Offer
Comprehensive Benefits Package – Medical, dental, and vision coverage, plus more.
401(k) with Company Match – Up to 4% contribution match.
Paid Time Off – Generous PTO and paid holidays.
Supportive Work Environment – A relaxed, non‑corporate atmosphere.
Team Culture – Engaging team bonding events and activities.
Onsite Wellness – Access to a personal trainer, yoga classes and gym facilities for a healthy work‑life balance.
Growth Opportunities At our company, rapid growth means endless opportunities! We’re committed to developing talent from within, offering clear career advancement paths across all roles. Over 70% of our managers—and many other key team members—were promoted internally. If you’re eager to grow and make an impact, join us and see where your potential can take you!
Full Swing Golf is an Equal Opportunity Employer. We believe everyone has the power to make a difference and are committed to fostering an inclusive workplace. We provide equal employment opportunities regardless of sex, race, color, gender, religion, marital or domestic partner status, age, national origin, ancestry, disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, or genetic information.
If you need an accommodation during the application or interview process, please contact hr@fullswigngolf.com.
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Carlsbad, California, United States - Full Time
Immediate Start Date
Remote Job: Yes
Telecommute: Yes
Sponsor Visa: No
Experience: 5+ years
Description Full Swing is the leader in sports technology, revolutionizing the way athletes and enthusiasts train, play, and experience the game. Trusted by the world’s best golfers including Tiger Woods, Jon Rahm, and Jordan Spieth, Full Swing delivers industry‑leading golf simulators and launch monitors used both at home and on the PGA Tour. We blend cutting‑edge hardware and software to bring golf to life like never before.
The Director of Operations is a strategic leader responsible for overseeing the end‑to‑end supply chain operations, primarily warehouse management, logistics, inventory and distribution functions with oversight on purchasing and sourcing. We’re looking for a hands‑on Director of Operations who can drive execution, tighten processes, and lead with accountability. Success in the first year looks like measurable improvements in efficiency, clarity, and operational ownership.
Supervisory Responsibilities
Participates in the hiring and training of departmental managers.
Organizes and oversees the work and schedules of departmental managers.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
What You Will Do
Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identify opportunities for improvement.
Review, analyze, and evaluate business procedures.
Implement policies and procedures that will improve day‑to‑day operations.
Ensure work environments are adequate and safe.
Oversee purchasing, warehouse, inventory and 3PL operators, ensuring each is reaching goals set by departmental and company leadership.
Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales in each division to achieve financial objectives.
Communicate and explain new directives, policies, or procedures to managers; for major changes, meet with the entire operations staff to explain changes, answer questions, and maintain morale.
Improve customer service and satisfaction through policy and procedural changes.
Lead coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost‑effective business processes.
Project a positive image of the organization to employees, customers, industry, and community.
Perform other related duties as assigned.
Requirements
Bachelor’s degree in supply chain management, Operations Management, Business Administration, or a related field – or equivalent work experience.
5–10 years’ experience in operations management, with experience in warehouse operations, logistics and distribution within a high‑growth environment.
Ability to work in a highly entrepreneurial environment.
Ability to understand processes and workflows and help translate them to a digital workflow within IT Business Systems.
Proven experience in managing large‑scale warehouse operations and working with third‑party logistics providers (3PLs).
Strong understanding of supply chain principles, logistics strategies, and inventory management.
Demonstrated ability to lead and develop cross‑functional teams, with a focus on continuous improvement and operational excellence.
Excellent communication, negotiation, and interpersonal skills.
Effective troubleshooting and critical thinking skills.
Problem‑solving skills.
Project and time management skills.
Ability to work and achieve results with minimal direction.
Experience with Salesforce and/or Netsuite is a plus.
What We Offer
Comprehensive Benefits Package – Medical, dental, and vision coverage, plus more.
401(k) with Company Match – Up to 4% contribution match.
Paid Time Off – Generous PTO and paid holidays.
Supportive Work Environment – A relaxed, non‑corporate atmosphere.
Team Culture – Engaging team bonding events and activities.
Onsite Wellness – Access to a personal trainer, yoga classes and gym facilities for a healthy work‑life balance.
Growth Opportunities At our company, rapid growth means endless opportunities! We’re committed to developing talent from within, offering clear career advancement paths across all roles. Over 70% of our managers—and many other key team members—were promoted internally. If you’re eager to grow and make an impact, join us and see where your potential can take you!
Full Swing Golf is an Equal Opportunity Employer. We believe everyone has the power to make a difference and are committed to fostering an inclusive workplace. We provide equal employment opportunities regardless of sex, race, color, gender, religion, marital or domestic partner status, age, national origin, ancestry, disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, or genetic information.
If you need an accommodation during the application or interview process, please contact hr@fullswigngolf.com.
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