Hybrid Strategic CSM for Marketing Cloud & Commerce

A leading global technology firm is seeking a Customer Success Manager in Indianapolis. This role involves ensuring high-value customers achieve significant ROI from their services. Responsibilities include serving as a primary customer accountability contact, developing key relationships, and conducting quarterly reviews of feature usage. The ideal candidate has 3-4 years of experience in Customer Success or SaaS, possesses strong communication skills, and has Marketing Cloud certifications. The position is office-flexible but requires in-office presence at least three days a week. #J-18808-Ljbffr